After my iOS 17.1.1 software update this morning, my Apple Pay / Wallet does not want to work. I have tried to reload my cards from the Bank Apps, I have restarted and I have logged out and back into my Apple ID Profile, all without success. What is the fix, please?
iPhone 13, iOS 17
My iPhone 12 updated to iOS 17.1.1 overnight. Did some sort of data recovery process upon reboot but when it started up again I got a message saying there was an Apple Pay issue. Apple diagnosed remotely that there was an Apple Pay sensor issue, suggested I go to the local Apple Store to have the software re-installed. Rep there did not even offer to re-install, just went straight to needing a $465 CAD repair. Was a bit sassy with me when I asked why the pricey repair when the problem was clearly caused by the software update. Totally not acceptable IMO, Apple! I will try multiple reboots in the hopes it will help. Phone still works otherwise and sure, I can pull out the actual card but it is frustrating that Apple's update messed with the hardware on my phone. UPDATE: I removed my cards from Apple Wallet and then tried to re-add, but got an error message that I could not set up Apple Pay. Rebooted and was able to add one card successfully, but another shows up as a previous card and I get an error to try later when I try to re-add it. Will keep rebooting in the hopes that I can add the second one and then keep my fingers crossed that I will actually be able to use Apple Pay. UPDATE 2: The card that was showing up as a 'previous card' could not be added after several reboots, I discovered that I was able to remove it from the 'previous card' list by tapping on 'previous cards' then on Edit, and then the removal icon. Was able to successfully add it back into my wallet after that. WHAT A SCAM THAT APPLE WENT RIGHT TO A COSTLY HARDWARE REPAIR.
same issue here, brand new iPhone 14 is totally hosed. Rebooted it several times nothing. The double click does not bring up the wallet as it does on my iPhone 12 Pro. Also - any app that relies on apple pay for in app purchases totally freezes the second it tries to bring up the apple pay prompt. Super frustrating. And it's 100% a software issue.
Everything I search on this topic results in some generic "contact the card issuer" advice. The issue isn't with the linked cards/accounts. The issue is with even bringing up the apple wallet in the first place. This is the worst software bug I have encountered from Apple in perhaps a decade.
After I updated to 17.4, I began having issues with my Apple Pay/Wallet. Prior to the update everything was working fine. So, while the original post is for 17.1, I am experiencing the same with 17.4, and have never had an issue with Wallet or anything else until the update.
Just noticed that mine isn't working either and I'm on 17.4.1, which I totally reset a couple of weeks ago cause the "App won't work more than once" problem. Since then I'm having random shut-downs of the phone and as mentioned, my Apple Wallet isn't working. I also tried to delete the Card and set it up again, but nothing... What the H... is going on with Apple? Never problems before, and now. One problem fixed and another 5 pop up???
If you’re having random shutdowns, you need to resolve that issue first. Without resolving the issue, it could be causing all the other issues. I’d make a genus bar appointment or contact Apple Support at 1-800-MY-APPLE
How to do this reboot?
Apple pay is not working afer 17.1.1 Software update.
Apple pay is not working on iphone 15 pro max after the ios 17.1.1 Software update.
I thought it was just me or the vending machines at my job then I just tried to use it again at the ups store today same result. Hopefully they fix it in the next update
Same problem here. Did you solve it? I dont
Me too
Thank you so much that resolved my issue
Me too having the same apply pay not working when double clicking
this thing is annoying i have tried all the ways
My Apple Pay does not work . Does it have something to do with the region?
14 pro max the same problem
Thanks this is the fix which worked for me.
Apple Pay/Wallet not working after iOS 17.1.1 Software Update!
