iPhone 15 PM WiFi and Data Connection Issues

Hello,


I recently purchased an iPhone 15 Pro Max yesterday and I have been having major issues with the WiFi and data connection (although the data connection is just slow)


When I connect to my WiFi I get full bars but I cannot use the WiFi as there is seemingly no connection whatsoever... nothing loads whatsoever and I cant do anything... I have already tried resetting my network settings on the phone and after the network settings are reset the WiFi works for about 30 minutes to 1 hour and then it reverts back to the state of not working at all (still with full bars)


I dont have this issue with my PC, and nobody else in my household has this issue (iPhone 14 Pro Max and 2 iPads)


Thanks,

Posted on Nov 11, 2023 6:28 AM

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Posted on Feb 4, 2024 9:56 AM

Problem solved with using a newer modem. I have Centurylink fiber with a fairly old modem. Attached is a newer “flash router” for more Wifi channels. Switching to the flash router 5G WiFi worked.

In discussion with Centurylink support, the tech noted: “your modem is only for WPA2 and the IOS of your phone is WPA3. So I highly suggest to replace your modem.”

So, newer modem seems to be the solution.

55 replies

Jun 23, 2024 12:14 PM in response to RyanH1998

iPhone 15 user since March 2024. Never had a single WiFi issue with my iPhone XR that went before.


With iPhone 15, 2-3 times a day my phone will report “no internet access” and nothing will load. WiFi signal couldn’t be stronger, and all other devices on the network are working fine, these include my work laptop, my work iPhone 13 and my own iPad. Only the Phone 15 reports “no internet access” and this usually lasts for 20-30 minutes. So WhatsApp calls and messages can’t be made or received.


I have tried all the suggested fixes, in fact I’ve “reset network settings” so many times I only have two networks in my list.


My ISP has reported that the modem/router at the two locations I am mostly at is working fine. Apple have carried out remote diagnostics and says my iPhone 15 is fine.


This iPhone 15 seems to be the most disappointing iPhone I have ever owned and also the most frustrating!

Mar 21, 2024 2:12 PM in response to RyanH1998

I‘ve been trying to transfer the data from my old iPhone 13 to my new 15 for 6 days. The 15 keeps dropping the wifi connection. Bought a new router but that didn’t help. All other devices are working fine. Even when the 15 shows full bars, there’s no data downloading. I have deleted the VPN, turned off Bluetooth, toggled the wifi button, toggled the airplane mode button, restarted phone and modem numerous times, reset network settings several times, reset the phone to factory settings 3 times to start over. Nothing works. I‘ve never been so disappointed with an Apple product!

May 22, 2024 9:02 PM in response to RyanH1998

Agreed I often have to talk my phone off of WiFi to get better connection to all apps ever since I upgraded to iPhone 15. When on WiFi even with a strong connect all functions seem to

work slower. Lastly phone should automatically detect if WiFi is not available and switch to data and does not do that. It makes you look like a jackass and manually turn off WiFi to make the switch off of WiFi so phone works. Being a loyal apple customer for 13 years with the phone the version 15 had a lot of issues.

May 26, 2024 9:35 AM in response to RyanH1998

I have been Apple user for some time and I have had the same problem with data and wifi on iphone 15pro. Apple is no help. My solution is to trade it in and get an android. Apple has become a behemoth of greed since the passing of Steve Jobs. The quality of their products have consistently gone down over the last few years. Time to consider going back to dare I say it to Windows and android and or possibly Linux. At present I am resetting the my iphone 15pro for the billionth time.

Jul 10, 2024 5:08 PM in response to RyanH1998

I for some reason have been having the same issue. I have xfinity internet gig speed, full bars on my phone probably not even 10-20 feet from my router and I have issues watching facebook reels and such. No way it can be my internet. Wife has the same phone, 15 pro max and she has been experiencing the same issues. Sometimes I disconnect from my wifi and my ONE BAR of service plays videos better... I just don't quite understand it myself. Might be a security thing since there is enhanced protection on these models but im not sure. Haven't fiddled with those settings yet.

Jul 28, 2024 1:31 PM in response to Deani19

Signed in just to say thank you. My wife has been struggling with wifi issues for a while and this fixed it.


For SEO reasons, I’ll mention it was with an iPhone 15 Pro and a Bell Home Hub 4000/GigaHub residential gateway. It supports Wifi 6E and my wife had no problem in the living room where she was always within 15 feet of the device with a clear line of sight. But leave the room and it was like she was on 56K unless she toggled wifi off and on again, just absolutely irritating.

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iPhone 15 PM WiFi and Data Connection Issues

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