iPhone 15 PM WiFi and Data Connection Issues

Hello,


I recently purchased an iPhone 15 Pro Max yesterday and I have been having major issues with the WiFi and data connection (although the data connection is just slow)


When I connect to my WiFi I get full bars but I cannot use the WiFi as there is seemingly no connection whatsoever... nothing loads whatsoever and I cant do anything... I have already tried resetting my network settings on the phone and after the network settings are reset the WiFi works for about 30 minutes to 1 hour and then it reverts back to the state of not working at all (still with full bars)


I dont have this issue with my PC, and nobody else in my household has this issue (iPhone 14 Pro Max and 2 iPads)


Thanks,

Posted on Nov 11, 2023 6:28 AM

Reply
Question marked as Best reply

Posted on Feb 16, 2024 9:46 PM

I hope you read the issue they explained. Other devices work ok on the WiFi.

We have 2 iPhone 15s pro max that both concurrently have this same WiFi issue. The iPhone 12 and 12 pro max, 3 iPads all work fine. Smart devices all work ok. We have swapped out our router to a Wifi6 router but still same issue after all the iOS updates. Everyone cannot simultaneously be complaining about the same issue and it’s nothing. Apple should own up and do something about this. I’m contemplating returning the devices for android phones or an iPhone 14 Pro Max.

45 replies

May 22, 2024 9:02 PM in response to RyanH1998

Agreed I often have to talk my phone off of WiFi to get better connection to all apps ever since I upgraded to iPhone 15. When on WiFi even with a strong connect all functions seem to

work slower. Lastly phone should automatically detect if WiFi is not available and switch to data and does not do that. It makes you look like a jackass and manually turn off WiFi to make the switch off of WiFi so phone works. Being a loyal apple customer for 13 years with the phone the version 15 had a lot of issues.

May 26, 2024 9:35 AM in response to RyanH1998

I have been Apple user for some time and I have had the same problem with data and wifi on iphone 15pro. Apple is no help. My solution is to trade it in and get an android. Apple has become a behemoth of greed since the passing of Steve Jobs. The quality of their products have consistently gone down over the last few years. Time to consider going back to dare I say it to Windows and android and or possibly Linux. At present I am resetting the my iphone 15pro for the billionth time.

Jun 13, 2024 6:31 PM in response to Dundas26

This really works.

for this go to the home wifi network and click on details

and wait on the page you can find Wi-fi 6E Mode. You have to turn that off. If you don’t find that just restart your phone and stay on the same screen for few minutes then you can able to see this option “wi-fi 6E”. Now turn off that. Then my wifi started working fine. Hope it helps!!!

iPhone 15 PM WiFi and Data Connection Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.