Can't text Android phones after iOS 17.1.1 Update

I’ve verified that Text Message Forwarding and Send as SMS are turned on, tried turning on and off Airplane mode as suggested and powered on/off my iPhone and iPad. This isn’t a carrier issue, it began immediately after this i0s update. Not the first time this has happened with an update, so need a good solution, and perhaps more thorough testing before releasing updates, especially with recurring problems.


[Re-Titled by Moderator]

Posted on Nov 20, 2023 7:35 AM

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Posted on Nov 24, 2023 4:22 PM

OK my problem was solved by Verizon. Turns out the update through the provisioning out of sink from the phone provider. All they had to do was connect me with level two support, they synchronized my provisioning, and Presto it was fixed.

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92 replies

Jan 16, 2024 1:17 PM in response to SravanKrA

how does this help? the basic features of a phone are to make and receive calls and text. it is totally unacceptable in 2024 to not be able to communicate with any phone. this most certainly didn't enhance user experience and actually Caused major disruption in core feature. is apple working on it?? I still cannot determine whether it is an apple Or verizon only issue. but both companies are aware so a solution should be made available to users.

Mar 2, 2024 11:02 AM in response to Juliew1116

Apple doesn't want to fix this. It's happened for years and years - almost always because of an iOS update but it also affects my texting from my MacBook too. If Apple really cared about its customers it would have been fixed long ago. But since there is a platform rivalry with Android, they would rather make us miserable. Why?? It only makes Apple customers miserable when they ought to be driving Android customers to give up their phones and buy an Apple product. I used to have respect for Apple.

Mar 27, 2024 6:36 PM in response to Juliew1116

I have this same problem and have tried all suggested solutions except factory resetting my phone. I should not have to do that for a problem with ***1 contact that does not receive my text messages*** from my iPhone to an Android phone. I receive text messages from the contact. Wondering if the issue has to do with contact previously having iPhone, now has android phone, but still uses Apple IPAD and MAC computer. I am not blocked on this contacts phone nor have I blocked the contact. I don’t have issues messaging any other android user. My messages are not going through on the MAC/IPAD either to the contact I am having problems with.

Jun 20, 2024 5:59 AM in response to Juliew1116

So I have an Apple Watch and I have been texting someone with an android with it and I got the update and now I would let me text the person on my iPad and after a day I would send messages and the would not go through it just said message not delivered and I have turned of my WiFi and on and I have turned of both my devices and back on and it’s not working and I need to solve issues with this person but I can’t text them cause this person has an android and I don’t know what to do so I need help

Jul 11, 2024 7:39 PM in response to Juliew1116

Hi have have an apple iPhone 11 that is on iOS update 17.5.1. I can not message my android user friend but I could yesterday I have look at all the comments and websites non of them helped. Apple can u please provide and answer for me to fix their problem cause I have family members that I have to contact on a daily basis but now cant can you please help

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Can't text Android phones after iOS 17.1.1 Update

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