I have been trying to establish a new Apple Account (ID) for my mother-in-law with no luck. If I try creating a new account via iTunes - iTunes just locks up. If I try via the web (Firefox fails, been using Edge) at appleid.apple.com all I get is "Your request could not be completed at this time," Your account cannot be created at this time." So when or how can I create an account.
Jeff
I'm back to give the answer because I didn't find it ANYWHERE.
You have to call support and have them greenlight your email address. She said it was a common issue for Gmail accounts and calling is the only solution.
Here's the customer service number I called:
800-275-2273
I got through to someone quickly and she added my email address then hung out until everything was completed. But it went smoothly after she permissioned my email address.
Your request could not be completed at this time
I’m trying to create and Apple ID for my friend and it’s not working
supprt.apple.com/iphone/restore
Grateful
Web response Apple ID: Your request could not be completed at this time
