iPhone 15 heating up and closing down

When charging my phone it becomes very hot to touch and this morning closed down completely and restarted after more than one hour. Impossible to access during shutdown, only emergency call available

iPhone 15 Pro Max

Posted on Nov 30, 2023 5:39 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 30, 2023 6:51 PM

faisalmalmstrom Said:

"iPhone 15 heating up and closing down: When charging my phone it becomes very hot to touch and this morning closed down completely and restarted after more than one hour. Impossible to access during shutdown, only emergency call available"

------


Troubleshooting Overheating iPhone:


Is iOS17 installed?


Report this to Apple...

Overeating iPhone and draining iPhone batteries are a well-known issues of the iOS17 update. Question is: "Just how many people have actually reported this to Apple?"


So, do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread
  4. Proceed from there as necessary
3 replies
Question marked as Top-ranking reply

Nov 30, 2023 6:51 PM in response to faisalmalmstrom

faisalmalmstrom Said:

"iPhone 15 heating up and closing down: When charging my phone it becomes very hot to touch and this morning closed down completely and restarted after more than one hour. Impossible to access during shutdown, only emergency call available"

------


Troubleshooting Overheating iPhone:


Is iOS17 installed?


Report this to Apple...

Overeating iPhone and draining iPhone batteries are a well-known issues of the iOS17 update. Question is: "Just how many people have actually reported this to Apple?"


So, do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread
  4. Proceed from there as necessary

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 15 heating up and closing down

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.