Got robux but payment hasn’t gone through

I had bought robux the other day and I had gotten it but I was not charged, I figured that it must be pending but it wasn’t. I really got robux without it charging or pending on my card. I had done it again today to see what happens and it still won’t go through on my card. I just don’t want to be banned or anything on Roblox because apple wont let me pay the $4 I spent.

iPhone 11 Pro Max, iOS 17

Posted on Dec 5, 2023 5:09 PM

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Posted on Jun 15, 2024 9:26 PM

heya! i had this problem too but i actually found out the solution. if you go to the app store, click on your profile, and go to “purchase history” and you’ll see the roblox charge marked as pending. it took about 3 days to finally process and charge me, but make sure that in your apple pay balance is the amount you need to pay for robux or there is a payment method attached to your phone that it can charge to. i had $0 when i bought the robux but added money afterwards and it eventually charged me.

24 replies
Question marked as Top-ranking reply

Jun 15, 2024 9:26 PM in response to desstarzz

heya! i had this problem too but i actually found out the solution. if you go to the app store, click on your profile, and go to “purchase history” and you’ll see the roblox charge marked as pending. it took about 3 days to finally process and charge me, but make sure that in your apple pay balance is the amount you need to pay for robux or there is a payment method attached to your phone that it can charge to. i had $0 when i bought the robux but added money afterwards and it eventually charged me.

Jun 11, 2024 10:20 PM in response to kathrvns

This happened to me also. No I did not get banned but I indeed was freaking out about it so this is what I did. I couldn’t download anything so that’s when I realized that it was because of the robux thing. After trying to download something it charged my card for the robux and I finally stopped freaking out cause I know it was for the robux This happened in April and my account is still good. Hope this helps

Nov 26, 2024 8:29 PM in response to Statutinary

This happened to me as well, this is the second time it has happened to me I didn't get ban the first time around it just took the money off my card on a random day. If you're really worried and don't won't you're account getting banned which i doubt it will since its a bug/glitch you can't control and it just basically puts you in debt until the amount can be paid. Just reach out to them and let them know about the situation. Hope this helps anyone in need! 👍

Jun 11, 2024 10:43 PM in response to lovinqlxnce

thank you so much for the reply, i reached out to roblox support about it in a panic and now i feel dumb, hopefully they realize the honest mistake, i just don't want to risk my account because the charge didn't go through. if i have apple cash balance, will it just take it from there because i'd rather the payment just go through so i can be over with this whole situation

Jun 16, 2024 6:11 PM in response to kathrvns

Hey! It’s been a total of 10 days now, and it still hasn’t charged me. I usually use cashapp and it charges me any other time when I pay for robux, but this time it didn’t (the Incident I have going on right now). I have enough money on my card and I’m waiting for it to randomly charge me. This isn’t the first time something like this has happened, a couple of months ago I got scammed on an app and it charged me 40 dollars but my card was locked, which then caused me to not be able to download apps because they were still trying to get the money. But, the thing is, they never stopped sending me attempts to my cashapp, and I eventually got enough money, unlocked my card, and it got paid. But this time, no attempts are being sent about the robux situation. 😓😓

Oct 28, 2024 1:45 AM in response to kathrvns

Okay so, I have the same problem as well, but I did it through cash app, and I haven’t gotten any notification that it charged the money for purchasing the robux and the money is still in my account, I’m genuinely concerned cause I do not want to have to deal with being in debt to apple of cash app simply because they take forever for notification and the actual payment to go through

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Got robux but payment hasn’t gone through

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