mac os 12.7.1 updated and still doesn't recognize my iphone 15

iphone not seen in image capture, itunes etc


iMac 27″, macOS 10.13

Posted on Dec 6, 2023 12:42 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 6, 2023 1:58 PM

Finder menu -> Preferences -> Sidebar -> External disks and CDs DVDs need to be checked.

If the sidebar is not showing your iPhone when connected in the Finder window, it is possible your cable is not the right one for your phone.


The iPhone 15 is the first to take USB-C cables for connectivity. If your Mac doesn't support USB-C you need a USB-A to USB-C cable. Lightning cables will not work. Thunderbolt cables will!


The differences:

between USB-A and USB-C (Thunderbolt has a lightning bolt icon on the outer casing before the connector)


Lightning versus USB-C. Prior to the iPhone 15, all iPhones used Lightning.

1 reply
Question marked as Top-ranking reply

Dec 6, 2023 1:58 PM in response to mad415

Finder menu -> Preferences -> Sidebar -> External disks and CDs DVDs need to be checked.

If the sidebar is not showing your iPhone when connected in the Finder window, it is possible your cable is not the right one for your phone.


The iPhone 15 is the first to take USB-C cables for connectivity. If your Mac doesn't support USB-C you need a USB-A to USB-C cable. Lightning cables will not work. Thunderbolt cables will!


The differences:

between USB-A and USB-C (Thunderbolt has a lightning bolt icon on the outer casing before the connector)


Lightning versus USB-C. Prior to the iPhone 15, all iPhones used Lightning.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

mac os 12.7.1 updated and still doesn't recognize my iphone 15

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.