Non-Apple mouse won't stay connected?

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Level 1

15 points

Non-Apple mouse won't stay connected?

I used a wired Macally mouse with my Macbook Pro with zero issues. I recently got the Mac Mini 2023 and this mouse disconnects several times a day. It's a USB-C mouse, plugged directly into the computer. When I unplug it and plug it back in, it works again. I don't want to use a Magic Mouse, I can't stand them. Is this a known issue or defect that a new Mac Mini might not have, or is this just how they all are? There are no Macally drivers I can install, it's supposed to be plug and play (and was with every other Mac I used).

Mac mini (M2, 2023)

Posted on Dec 7, 2023 10:57 AM

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Answer 1

jerkface910 Author

Level 1

15 points

Dec 7, 2023 11:06 AM in response to hcsitas

I have not, I don't have that adapter, but my USB-A keyboard was doing the same thing, as was my USB-A wired mouse. I switched out to a higher quality USB-A keyboard and it hasn't disconnected once. Maybe it's the quality of the Macally mouse (it was pretty cheap), but I didn't have any issues before.

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Answer 2

dwb

Level 7

33,100 points

Dec 8, 2023 7:34 AM in response to jerkface910

It could be static electricity. Years ago as a tech I had an entire lab of computers with mice and keyboards randomly cutting out with a second lab with the same equipment had no such problems. The sole difference between the two was the problem lab had carpet and the other was tiled. I wound up giving the instructor a spray bottle of diluted fabric softener to spray on the carpet each morning during the winter.

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Answer 3

hcsitas

Level 6

12,896 points

Dec 7, 2023 11:00 AM in response to jerkface910

Have you tried other ports including USB-A with a suitable C-A adapter?

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Answer 4

hcsitas

Level 6

12,896 points

Dec 7, 2023 11:09 AM in response to jerkface910

👌👍

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Answer 5

Dec 8, 2023 7:44 AM in response to jerkface910

Same thing happens to me with my USB-A keyboard. I need to replug it every time my Mac boots so I can use it.

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Answer 6

Dec 9, 2023 4:01 AM in response to jerkface910

Hmm, here the Logitech (not wifi) wireless mouse works fine with the MacMini. Cheap and cheerful no doubt, but the magic mouse has a bit of a bad press and seems a little expensive for what you get.

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Non-Apple mouse won't stay connected?

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