Swiping Watch faces always display 10:09 before exact time

I did not see it with WatchOS 9 or before, but since WatchOS10.2 which reintroduced the Swipe to change faces, the time always displays first as 10:09:31 before setting the correct time one second later. Why is it so ? Is it only me ? Is there a setting to change ? It is really inconvenient.

Apple Watch Series 5

Posted on Dec 13, 2023 1:34 PM

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Question marked as Top-ranking reply

Posted on Apr 22, 2024 3:54 AM

I think you’ve misunderstood the issue, which I think a lot of people are who read this thread and I understand why. This is NOT about it showing 10:09 when swiping to change the watch face.


The issue is that when swiping to change watch face is set to on, that for a lot of watch faces, EVERY TIME you raise your wrist, you can see the time flick from the correct time (the 1hz display) to 10:09 for a split second, then back to the correct time.


Its a bug, an unintended consequence. The only fix is to turn off the new option for swipe to change watch face - rendering the feature useless.


this bug means the watch tells the wrong time every time you look. It is beyond annoying. I’ve turned off swipe watch faces but it is so surprising that this has not yet been fixed.

75 replies
Question marked as Top-ranking reply

Apr 22, 2024 3:54 AM in response to Ingo2711

I think you’ve misunderstood the issue, which I think a lot of people are who read this thread and I understand why. This is NOT about it showing 10:09 when swiping to change the watch face.


The issue is that when swiping to change watch face is set to on, that for a lot of watch faces, EVERY TIME you raise your wrist, you can see the time flick from the correct time (the 1hz display) to 10:09 for a split second, then back to the correct time.


Its a bug, an unintended consequence. The only fix is to turn off the new option for swipe to change watch face - rendering the feature useless.


this bug means the watch tells the wrong time every time you look. It is beyond annoying. I’ve turned off swipe watch faces but it is so surprising that this has not yet been fixed.

Apr 22, 2024 4:22 AM in response to alexrparr

alexrparr wrote:

I think you’ve misunderstood the issue, which I think a lot of people are who read this thread and I understand why. This is NOT about it showing 10:09 when swiping to change the watch face.

The issue is that when swiping to change watch face is set to on, that for a lot of watch faces, EVERY TIME you raise your wrist, you can see the time flick from the correct time (the 1hz display) to 10:09 for a split second, then back to the correct time.

Its a bug, an unintended consequence. The only fix is to turn off the new option for swipe to change watch face - rendering the feature useless.

this bug means the watch tells the wrong time every time you look. It is beyond annoying. I’ve turned off swipe watch faces but it is so surprising that this has not yet been fixed.

Get a free developer.apple.com account and file a bug report with details.


contact

Apple Watch - Official Apple Support

and provide details.

Apr 22, 2024 4:30 PM in response to alexrparr

alexrparr wrote:

1. It is quite literally the definition of a bug. I think you are not taking the time to understand the issue. Please read carefully for steps to repeat the bug

Apple Watch model MNP83B/A, latest OS
2. Go to clock in settings, turn on swipe to switch watch face
3. Go to your watch face (and great, you can now swipe again), if it has a digital time display
4. Raise your wrist, see the time flicker from the correct time, to 10:09, then to 10:09:30, then to the correct time
5. Repeat over and over, each time it shows 10:09 etc.

This is a bug - and it's been reported to apple developers and they just are not fixing it. Now it is only a small thing, but the major source of frustration is Apple removing features, reintroducing them (with bugs), not fixing them, and then people on this community seeming to be apologists for Apple, when this is quite clearly a major bug in the reintroduced feature!

It does not matter if you convince fellow Apple Watch users in this thread or not.


If you feel it is a bug, you have to direct your energies to convincing Apple.


And that is not going to happen in this forum.

Apr 24, 2024 8:01 AM in response to alexrparr

alexrparr wrote:

It's a series 8. Possible the bug is limited to that model. It only happens on certain watch faces.

I don't see a face called "Certain". If you want anyone to see exactly what you are seeing, you need to describe the exact conditions including the real name of the face which shows it, and the exact software version currently used on your device.


From my own tests I can't see the problem you describe at arm raise, either with Always-On display or with traditional black screen starting points.


I can see the time switch after selecting a different watch face which is getting some users far more excited than their eyesight deserves. In both swiped changes or with the press and hold method the new face is initially displayed with the default 10:09 placeholder then shifts to the real time when the face is activated. In the press and hold method activation happens when the user taps to assign the current face. In the swipe method there is a short pause on each face to give the user time to swipe to the next option. However, in both methods Series 9, WatchOS 10, when showing an analog face the clock hands make a smoothly animated move from default to show the real time. I'm not certain but I think that could be a new feature and it might have been an instant snap move in earlier versions.

Jan 27, 2024 12:44 PM in response to alexrparr

alexrparr wrote:

If a bug is defined as an unintended problem in software - then that is what this is and that’s without question. Possibly you don’t quite understand the issue? Have you repeated it on your watch? If so, you would see it is most definitely a bug that has gone unfixed for a while now, despite many submissions to the link you posted.

Again, you are assuming that Apple thinks it is a bug, and Apple is in the driver’s seat.


You can escalate by getting a free Apple Developer’s account (https://developers.apple.com) and submit a bug report (there are paid accounts, but you do not need one to submit a bug report). This is actually closer to the developers than the feedback link.

Apr 22, 2024 10:31 AM in response to David M Brewer

It is quite literally the definition of a bug. I think you are not taking the time to understand the issue. Please read carefully for steps to repeat the bug


  1. Apple Watch model MNP83B/A, latest OS
  2. Go to clock in settings, turn on swipe to switch watch face
  3. Go to your watch face (and great, you can now swipe again), if it has a digital time display
  4. Raise your wrist, see the time flicker from the correct time, to 10:09, then to 10:09:30, then to the correct time
  5. Repeat over and over, each time it shows 10:09 etc.


This is a bug - and it's been reported to apple developers and they just are not fixing it. Now it is only a small thing, but the major source of frustration is Apple removing features, reintroducing them (with bugs), not fixing them, and then people on this community seeming to be apologists for Apple, when this is quite clearly a major bug in the reintroduced feature!

Dec 13, 2023 3:06 PM in response to claudeFromToulouse

There are other posts that report the same thing.


The watch faces that are not currently on the screen DO NOT get updated until they are the watch face on the screen.


The 10:09 number is what you generally see on any watch advertisement picture, because of the symmetry of the hand placement. This has been carried over to digital watch displays for advertisements as well.


I'm sure Apple is being cute by having the watch faces that are not being updated, display 10:09 as the time before it gets updated. Just a guess.

Apr 22, 2024 7:36 AM in response to claudeFromToulouse

With the display off and raising my arm to see the time… I see the correct time. Same with always on.


One the other hand when switching from one watch face to another new watch face shows 10:09 for a split second. I decided to open the watch app on my iPhone. All of the watch faces there show 10:09. For all the watch faces you have loaded on your watch they would have to be running in the background to show the correct time when switching from one watch face to another. Which would kill the battery in no time.


Conclusion, I don’t think this is a bug.


Jan 4, 2024 6:49 PM in response to RAA-1

RAA-1 wrote:

Yes mine does this as well. It definitely didn’t use to happen before OS10. So the new toggle they have put in haven’t actually put the functionality back exactly the same as it was before. It is clearly much better now that you can actually swipe between the watch faces but the implementation seems rushed and very amateurish and annoying. The toggle needs to put it back properly to the way it was before OS10. Perhaps in the next update ?

My guess is that it is unlikely to change, as 10:09 and 30 seconds is a magic watch number for just about every manufacture of wrist watches in their marketing.


But in any event, Apple is not here. This is a user-to-user technical support forum.


You can send Apple feedback via:

Feedback - Watch - Apple


If enough users send feedback, it is more likely a decision maker will see it, and maybe take action.


Jan 24, 2024 5:47 AM in response to claudeFromToulouse

claudeFromToulouse wrote:

If it's not a bug, it is at least a UI regression.

A regression also implies a bug, in that something once fixed, has returned.


This is a UI change. It is too much of s coincidence that it is 10:09:30 to be an accident. So it must be intentional.


As with many of the watchOS 10 UI changes, not everyone likes them.


Since Apple is not reading these forums for customer feedback, can tell them via the following URL that you do not like the momentary display of 10:09:30 when switching watch faces.


Feedback - Watch - Apple


Jan 27, 2024 1:33 PM in response to alexrparr

alexrparr wrote:

Yes, but what you are saying is a bit ridiculous - of course it’s a bug - not sure why you keep saying that! It would take an apple developer 5 seconds to see that!!!

Because the value 10:09:30 is not a random number, and Apple uses it in its marketing, along with just about every other watch and clock maker.


And, while I never worked for Apple, I’ve bern a paid software developer 50 years, and I’ve seen stranger things intentionally put into software.


For all we know, it is a battery saving issue. Maybe they were expending power updating all the watch faces the user configured, and found they could save power by not doing that, but did not want the time from the last use of that face to be there for the first tick, the chose to store it away with 10:09:30. Or maybe it is a bug from originally eliminating left/right swipe, and the restoration was fast and dirty, with a quick paste of a 10:09:30 image on the display, until the normal watch face code could do the more complex display generation. I do not know, as I do now work on any code that has a GUI interface, but I do know sometimes you find it is easier to let existing code do its thing, that it is to have redundant code initialize the first appearance.


But you have pointed out it has been multiple releases, with an assumed lots of reporting to Apple (not here, as Apple does not look here for bug reports), yet it has not changed. So either the watchOS 10 rewrites made it hard to initially display the current time for 1 second, or it is intentional, or not enough of the over 200 million Apple Watch users have complained to register with an Apple decision maker.

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Swiping Watch faces always display 10:09 before exact time

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