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Swiping Watch faces always display 10:09 before exact time

I did not see it with WatchOS 9 or before, but since WatchOS10.2 which reintroduced the Swipe to change faces, the time always displays first as 10:09:31 before setting the correct time one second later. Why is it so ? Is it only me ? Is there a setting to change ? It is really inconvenient.

Apple Watch Series 5

Posted on Dec 13, 2023 1:34 PM

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Question marked as Top-ranking reply

Posted on Jan 14, 2024 12:09 AM

I have submitted feedback asking them to put it back to as it was before. Perhaps if enough of us do it, it will change ?

75 replies

Apr 22, 2024 7:48 AM in response to David M Brewer

As with the others on this thread insisting this isn't a bug - can I please implore you to take the time to understand the issue here?


The issue is not the 10:09 template watch face. It is the fact that it shows 10:09 every single time you raise your write to check the time. Not when swiping (that would not be a problem and would be fine), but the issue only happens when you have swipe watch faces turned on.


This is 100% a bug. How do I know this? Because watches are meant to tell the time, and it is failing on this most basic element! To be repeatedly told it is not is quite frustrating given it is blatantly obviously a bug.

Apr 22, 2024 4:30 PM in response to alexrparr

alexrparr wrote:

1. It is quite literally the definition of a bug. I think you are not taking the time to understand the issue. Please read carefully for steps to repeat the bug

Apple Watch model MNP83B/A, latest OS
2. Go to clock in settings, turn on swipe to switch watch face
3. Go to your watch face (and great, you can now swipe again), if it has a digital time display
4. Raise your wrist, see the time flicker from the correct time, to 10:09, then to 10:09:30, then to the correct time
5. Repeat over and over, each time it shows 10:09 etc.

This is a bug - and it's been reported to apple developers and they just are not fixing it. Now it is only a small thing, but the major source of frustration is Apple removing features, reintroducing them (with bugs), not fixing them, and then people on this community seeming to be apologists for Apple, when this is quite clearly a major bug in the reintroduced feature!

It does not matter if you convince fellow Apple Watch users in this thread or not.


If you feel it is a bug, you have to direct your energies to convincing Apple.


And that is not going to happen in this forum.

Jan 24, 2024 5:47 AM in response to claudeFromToulouse

claudeFromToulouse wrote:

If it's not a bug, it is at least a UI regression.

A regression also implies a bug, in that something once fixed, has returned.


This is a UI change. It is too much of s coincidence that it is 10:09:30 to be an accident. So it must be intentional.


As with many of the watchOS 10 UI changes, not everyone likes them.


Since Apple is not reading these forums for customer feedback, can tell them via the following URL that you do not like the momentary display of 10:09:30 when switching watch faces.


Feedback - Watch - Apple


Apr 22, 2024 4:22 AM in response to alexrparr

alexrparr wrote:

I think you’ve misunderstood the issue, which I think a lot of people are who read this thread and I understand why. This is NOT about it showing 10:09 when swiping to change the watch face.

The issue is that when swiping to change watch face is set to on, that for a lot of watch faces, EVERY TIME you raise your wrist, you can see the time flick from the correct time (the 1hz display) to 10:09 for a split second, then back to the correct time.

Its a bug, an unintended consequence. The only fix is to turn off the new option for swipe to change watch face - rendering the feature useless.

this bug means the watch tells the wrong time every time you look. It is beyond annoying. I’ve turned off swipe watch faces but it is so surprising that this has not yet been fixed.

Get a free developer.apple.com account and file a bug report with details.


contact

Apple Watch - Official Apple Support

and provide details.

Jan 27, 2024 1:45 PM in response to alexrparr

alexrparr wrote:

It is becoming clear that most people in this thread do not understand or have not taken the time to understand the issue here. It is a bug! Always surprises me how quick people are to jump to Apples defence on here. It is unambiguously a bug. To state otherwise can only be trolling or just not understanding. Very odd!

I do not troll. I do not say what I say to be mean, nor contradictory.


In this discussion, I just have a different perspective. One that comes from 50 years of software development and associating with other software developers and their mindset.


And I acknowledge it could be a bug. But it could also be intentional.


If the time had been the frozen time from the last time that watch face was displayed, I would lean much more strongly towards a bug. But it was not a previous time value, it was the magic 10:09:30 marketing time value. That seems deliberate to me. Not an accident, not a programming error. But someone adding code to make that happen (assumption on my part).

Apr 22, 2024 3:54 AM in response to Ingo2711

I think you’ve misunderstood the issue, which I think a lot of people are who read this thread and I understand why. This is NOT about it showing 10:09 when swiping to change the watch face.


The issue is that when swiping to change watch face is set to on, that for a lot of watch faces, EVERY TIME you raise your wrist, you can see the time flick from the correct time (the 1hz display) to 10:09 for a split second, then back to the correct time.


Its a bug, an unintended consequence. The only fix is to turn off the new option for swipe to change watch face - rendering the feature useless.


this bug means the watch tells the wrong time every time you look. It is beyond annoying. I’ve turned off swipe watch faces but it is so surprising that this has not yet been fixed.

Apr 22, 2024 4:13 AM in response to alexrparr

The display on my Ultra 2 is set to turn on if the wrist is raised, swipe to change the watch faces is enabled.

I can see the correct time right away, without seeing the symptoms you described. Also swiping the watch faces gives me 10:09 and then the correct time right away.

My watch faces are Activity Analog + Digital, Modular Ultra, Photos and another, modified Modular Ultra, showing just the time with no complications included.

Apr 22, 2024 7:44 AM in response to David M Brewer

That was not the behaviour prior to WatchOS 10. And the battery was not killed in not time. I may accept that it is an intentional feature, which does not mean it is a good one. What is disturbing is to see a wrong time before getting the correct one. If there are serious reasons to have changed in OS10 and no more update in background, wouldn't it be better to delay the display on swiping (show an empty watch for a second or less) and show only the correct time when available (and not an intermittent wrong display). That would not drain the battery and avoid the confusion.

Apr 22, 2024 3:11 PM in response to alexrparr

alexrparr wrote:

It only happens on certain watch faces.

Which faces? The only one I could find that shows seconds is Activity.


I couldn't reproduce what you are describing. I can see how it would happen. Each face has a static version that is stuck at 10:09. Then the actual version is drawn when displayed. But if there is something that is slowing down that drawing, then it could be delayed and you could see the static version.

Apr 24, 2024 8:01 AM in response to alexrparr

alexrparr wrote:

It's a series 8. Possible the bug is limited to that model. It only happens on certain watch faces.

I don't see a face called "Certain". If you want anyone to see exactly what you are seeing, you need to describe the exact conditions including the real name of the face which shows it, and the exact software version currently used on your device.


From my own tests I can't see the problem you describe at arm raise, either with Always-On display or with traditional black screen starting points.


I can see the time switch after selecting a different watch face which is getting some users far more excited than their eyesight deserves. In both swiped changes or with the press and hold method the new face is initially displayed with the default 10:09 placeholder then shifts to the real time when the face is activated. In the press and hold method activation happens when the user taps to assign the current face. In the swipe method there is a short pause on each face to give the user time to swipe to the next option. However, in both methods Series 9, WatchOS 10, when showing an analog face the clock hands make a smoothly animated move from default to show the real time. I'm not certain but I think that could be a new feature and it might have been an instant snap move in earlier versions.

Apr 24, 2024 12:27 PM in response to moscheja

moscheja wrote:

what for heaven are You all talken about ?????

We are trying to figure out what is causing this for the people who are seeing it.


Just saying "Apple fix this bug!" is 100% a waste of time. For one, Apple doesn't read these forums. For another, we've tried to reproduce this problem and failed spectacularly. I can guarantee that if any Apple engineers do look at this problem, they won't spend as much time investigating it as we are. So if people who are experiencing the problem meet us halfway and help us identify precisely what causes this bug, then you can take that to Apple and maybe get it fixed. Doing anything else is a guarantee of failure.

Swiping Watch faces always display 10:09 before exact time

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