You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Swiping Watch faces always display 10:09 before exact time

I did not see it with WatchOS 9 or before, but since WatchOS10.2 which reintroduced the Swipe to change faces, the time always displays first as 10:09:31 before setting the correct time one second later. Why is it so ? Is it only me ? Is there a setting to change ? It is really inconvenient.

Apple Watch Series 5

Posted on Dec 13, 2023 1:34 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2024 12:09 AM

I have submitted feedback asking them to put it back to as it was before. Perhaps if enough of us do it, it will change ?

75 replies

Jan 27, 2024 12:07 PM in response to alexrparr

alexrparr wrote:

Yep, but it’s only recently it’s been popping up as a major bug that apple has failed to fix in multiple watchOS upgrades now!

You seem to think that Apple sees it as a bug, when it might be intentional as 10:09:30 is a magic time value in the clock/watch world (or it could be a bug).


As Apple does not read this user-to-user technical support forum for feedback.


But you can send Apple feedback via:

Feedback - Watch - Apple


If enough users send feedback, it is more likely a decision maker will see it, and maybe take action.




Mar 5, 2024 9:07 PM in response to Darkus_2020

Darkus_2020 wrote:

Whatever this problem is, I don't like it. I never noticed it before. I do swap my screens around, because I can. It's annoying that it has to switch time. They should change this. It serves no good to have it set to the wrong time first, despite all the symmetry of 1009.

You probably never noticed it before because it's a recent feature.


You can let Apple know what you'd like to see here:


Product Feedback - Apple


Apr 22, 2024 10:31 AM in response to David M Brewer

It is quite literally the definition of a bug. I think you are not taking the time to understand the issue. Please read carefully for steps to repeat the bug


  1. Apple Watch model MNP83B/A, latest OS
  2. Go to clock in settings, turn on swipe to switch watch face
  3. Go to your watch face (and great, you can now swipe again), if it has a digital time display
  4. Raise your wrist, see the time flicker from the correct time, to 10:09, then to 10:09:30, then to the correct time
  5. Repeat over and over, each time it shows 10:09 etc.


This is a bug - and it's been reported to apple developers and they just are not fixing it. Now it is only a small thing, but the major source of frustration is Apple removing features, reintroducing them (with bugs), not fixing them, and then people on this community seeming to be apologists for Apple, when this is quite clearly a major bug in the reintroduced feature!

Apr 22, 2024 7:36 AM in response to claudeFromToulouse

With the display off and raising my arm to see the time… I see the correct time. Same with always on.


One the other hand when switching from one watch face to another new watch face shows 10:09 for a split second. I decided to open the watch app on my iPhone. All of the watch faces there show 10:09. For all the watch faces you have loaded on your watch they would have to be running in the background to show the correct time when switching from one watch face to another. Which would kill the battery in no time.


Conclusion, I don’t think this is a bug.


Jan 23, 2024 6:10 PM in response to yourewelcomee

yourewelcomee wrote:

Astonishing that this ever made it past QA. What happened to Apple?

You are assuming it is a bug, and not a feature.


10:09:30 is a magic number in the clock/watch business. On a watch face with hands, the face is evenly divided into 3rds between the hour, minute and second hand.


Every advertisement you see for a clock or watch will be showing the time a ls 10:09:30

Jan 27, 2024 12:44 PM in response to alexrparr

alexrparr wrote:

If a bug is defined as an unintended problem in software - then that is what this is and that’s without question. Possibly you don’t quite understand the issue? Have you repeated it on your watch? If so, you would see it is most definitely a bug that has gone unfixed for a while now, despite many submissions to the link you posted.

Again, you are assuming that Apple thinks it is a bug, and Apple is in the driver’s seat.


You can escalate by getting a free Apple Developer’s account (https://developers.apple.com) and submit a bug report (there are paid accounts, but you do not need one to submit a bug report). This is actually closer to the developers than the feedback link.

Jan 28, 2024 5:16 AM in response to BobHarris

Yes, it is likely a design choice not to update in the background to save on battery. But we must admit that the result is disturbing and not a friendly UI.


The choice of 10:30:31 is intentional (and in line with watch industry practices) but the result is very poor.

Unless we consider that it will show correct time twice a day: we just have to swipe at 10:30:31… It becomes a user issue… 😉


Anyway, let's all have a good day.

Swiping Watch faces always display 10:09 before exact time

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.