iPhone not working after 17.2.1 update

B@ta 17.3 and full version 17.3 have made no difference to my malfunctioning iPhone 15, still no working hotspot, and constant time outs... taking it to an Apple store on the weekend as a last attempt to get it working correctly.

Apple are ***** !!!

Did your IT department inform you of the issue with Intune or how it was fixed after the reinstall? Was it an issue with how the phone connects the Intune cloud then somehow blocks the cellular service. Did they update or change your profile. I have also tried the uninstall reinstall step but the issue will start again after a few hours. Thanks.

After I updated to iOS 17 my phone is TERRIBLE!!! I can’t search anything. I can’t search my files, I can’t search for specific apps. I have to scroll through it all. And now when I take screenshots while I’m on a call it captures my FaceTime, I loved how it didn’t before, My phone glitches a lot now. I told my family DO NOT update.

No. Sorry.

17.2.1 to 17.3 update did not fix slow/no call setup issues on my MS InTune-managed iPhone XS Max with >6,000 contacts.

Posts in other forums suggest deleting contacts or removing InTune as the only workarounds.

Same with my Iphone 12, after update it keeps searching for service. I removed the sim card (which works in another phone), and continues searching service. I tried to update it in many ways, to the point I got now with an activation error. I had a call with an apple senior assistant and they said the new update might recognise an error in the hardware that the previus software didn't (doesn't make any sense at all). Now, after factory reset it fails to activate. anyone else with this issue?

Pls did you get a fix recently updated to iOS 17.3 hoping for a fix but nothing same issue with my mom's 12 pro max. It is frustrating as my 11 overheats when not doing any demanding task and goes off by itself

Hi Steff, with great respect, I'm glad your problem was solved. But it could be helpful to the rest of us if we knew what advice you got from 1970_73. We can see who you replied to, but the problem is, there are (at this moment) 22 pages of posts and comments in this thread. I've looked back 3 or 4 pages from here and can't find the comment you're referring to. So could you please post the advice you got? Thanks!

Lawrence Finch wrote:

cosmicrepairdude wrote:

Hi Steff, with great respect, I'm glad your problem was solved. But it could be helpful to the rest of us if we knew what advice you got from 1970_73. We can see who you replied to, but the problem is, there are (at this moment) 22 pages of posts and comments in this thread. I've looked back 3 or 4 pages from here and can't find the comment you're referring to. So could you please post the advice you got? Thanks!

If you click on the “in response to” line above a post it will jump to the location of the post that the response was to.

Thanks so much, now I know!

And now I see how to quote, which makes it even clearer.

For those having issues with baseband after update, there is a video showing what is the actual fail and repair that it can happens.

The chipset gets overheated and burnt, so might have to be replaced.

****

[Edited by Moderator]

My phone is having all sorts of problems with this new update glitches not loading cant find my network, my network is up to date and its really frustrating. Say I need WPA3 and I dont believe any network I connect with runs that!!

It only worked temporarily. Now I’m back to no WiFi no Bluetooth, phone reboots by itself all the time. So thanks Apple for this really really bad update! They are aware of the problem and blame it on the the owner of the phone and try to force you to pay over $800 to fix the defective chip inside the phone. No thanks

Do not pay Apple to fix the problem that their update caused. I had the same thing happen to my 12 Pro - no cell connection after multiple calls to Apple and replacement sims by T-Mobile. Luckily I had done diagnostics online with Apple Support who had verified that my hardware was working. Then when I took it to the Apple store, they claimed their diagnostics showed a hardware problem, and wanted me to pay $600 fix it! The result - I finally got Apple Customer Care to give me a new phone at no cost. See my earlier post for details.

Connect your iphone to your Mac computer using the USB

Go to System Setting-Network

Choose your Iphone USB

Click on Details

Turn on Disable unless needed

Turn on Low data mode

Click Ok --- make sure your Iphone network status : Attached

Go to Network

Sign in to your iphone from Mac

If not, restart Mac and sign in again to all your device

Hope this works

So I've been complaining now to Apple for 2 months since the IOS 17.2.1 changes wiped out my 15 Plus Hotspot in December.

As the phone was in warranty, I've had 2 replacement iPhone 15s now and still ended up with the same issue once the phone has updated and backup has been restored.

This issue has created so much messing around, hours of phone calls, messages and 2 visits to an Apple Store, still with no resolve.

This week, I had a breakthrough in being told the truth of what's going on... A Senior Apple Manager has told me its likely a new line of code within the IOS relating to security holes, and the mobile carrier EE just hasn't caught up yet with whatever new protocol they have introduced, hence the hotspot won't broadcast the cellular data.

So nothing they can or will do further, other than substantiate a refund from the retailer if I want it.

So just have to live it and hope it gets sorted in the next few months, or send back and get my money back.

I can hotspot to Apple products absolutely fine, but not Android.

Utter nightmare.

[Edited by Moderator]

I've been complaining constantly for 2 months since the IOS 17.2.1 changes wiped out my 15 Plus Hotspot in December.

Ive tried 17.3 full version, no change. Restores, resets, everything.

As the phone was in warranty, I've had 2 replacement iPhone 15s now and still ended up with the same issue once the phone has updated and backup has been restored. 

This issue has created so much messing around, hours of phone calls, messages and 2 visits to an Apple Store, still with no resolve.

This week, I had a breakthrough in being told the truth of what's going on... A Senior Apple Manager has told me its likely a new line of code within the IOS relating to security holes, and the mobile carrier EE just hasn't caught up yet with whatever new protocol they have introduced, hence the hotspot won't broadcast the cellular data. 

So nothing they can or will do further, other than substantiate a refund from the retailer if I want it.

So just have to live it and hope it gets sorted in the next few months, or send back and get my money back.

I can hotspot to Apple products absolutely fine, but not Android.

Utter nightmare.