Just installed the latest update 17.2.1 and face ID has stopped working. I've tried to reset but apparently it can't recognise me as having a face! It just keeps saying move phone higher or lower or face out of frame. I've tried different lighting and backgrounds but I cannot get it to work. Is it my phone or is the latest update to blame?
iPhone 13 mini, iOS 17
Same problems for me on my 13 Pro. Solved it by going into Settings > Face ID & Passcode. But I had to try multiple times for the camera to recognize that my face was there (face went in and out of focus). Also, passcode for unlocking screen (should Face ID not work) is now 6 digits, instead of 4. Was still having problems activating Face ID on lock screen until, after reading a comment about screen protector, I wiped mine clean and was able to quickly enable that feature (seems even faster now). Perhaps the update has made the front and back lenses more sensitive to enable TrueDepth to function (it scans face with thousands of dots). Now, getting into my phone and apps is really quick. Good luck!
I have a 14 Pro Max, many times my face ID is not recognized after updating to 17.3 and the screen turns black without allowing me to do anything on it for 15-20 seconds
same issue here when updated to 17.3... absolute scam by Apple. controlled obsolescence in practice...
Same only mines is the 17.3.1 and now my face id wont work, tried resetting the face id but just same
Same
Pls Apple try to rectify the problem of the new iOS that is making our phones Face ID not to work it’s so annoying…pls I guy should do something fast I can’t bear this
Same. I'm so use to it now and its not working. I reset it, went through the steps but doesn't still work.
My Face ID isn’t working after update to 17.5.1 I have an iPhone 14plus
Face ID isn’t working
Face ID not working after update 17.2.1
