Face ID not working for app store

I am honestly done trying I just got a new iPhone and I have tried everything to get it to work and it won’t I am done messing with it and trying all together this has taken over an hour of my time and I just can’t take it anymore.

Hi, did you ever find a fix? I’m dealing with legitimately the exact same issue (I’ve tried every method, when I re enable Face ID the App Store briefly switches off then on, etc.) Very frustrated as having to enter a password for every single download is super inconveniant

It works now. Do the other things that other people told you in this thread. Give your phone maybe like six hours to adjust. Because I woke up this morning after trying everything last night I did and it works now. So weird.

It works now. Do the other things that other people told you in this thread. Give your phone maybe like six hours to adjust. Like while you are asleep. Because I woke up this morning after trying everything last night that was in the thread. and it works now. So weird. But maybe will help you.

I have not yet had this “fix itself”. The suggestion to just wait also clearly hasn’t worked for me. Another note- Face ID work on my IPad Pro no problem. Face ID works on the iPhone for all other apps, just not the App Store. So it’s not a problem with the hardware. This is clearly a software bug.

Also this happened out of no where. No device swap and u update my phone manually. It did not occur directly after a software upgrade. It just randomly stopped.

I understand. I had the same problem yesterday the Face ID will not work for App Store. but everything else. I was just saying what helped me. Because I tried everything last night. Nothing was working. It did not work before I went to sleep. When I woke up it worked. So I don’t know.

tried this. Did not fix the issue.

I am losing patience with this. As big of a company as Apple is, the resources they have and the lock down on hardware (limited hardware they design in house) and you have major issues like this. Face ID, the advertised selling point for many products. And here we are with this.

I had the same problem yesterday the Face ID will not work for App Store. but everything else. I was just saying what helped me. Because I tried everything last night. Nothing was working. It did not work before I went to sleep. When I woke up it worked. So I don’t know.

Oh my god thank you so much!! THIS WORKED FOR ME!! I’ve been trying for the past two hours trying to get it to work everything else didn’t, but after I did this it worked immediately. Finally thanks so much again

Completed most of the steps from

the “workaround” that people seem to be having success with. But I am not willing to log out of my Apple ID entirely, because I don’t want to have to re-enter 10 different cards again, in wallet, and have to wait for security approvals on all of them. That has happened to me before, and it’s just simply not worth the hassle. I’ll just wait till it comes and I’ll just keep manually entering my password, like many other people just picked up, a 15 pro not a very good way to treat people .. to @apple.. who are giving you business. This is obviously a hot topic, which deserves a hot fix!

I give in. Nothing worked and I’ve spent many hours on this. Ive been through 4 pages of suggestions and “solutions” but honestly they all are pretty different. I’ve tried everything in this thread with the same result. Face ID not working in the App Store. And no official acknowledgement from Apple? Something is wrong with this. This is a fundamental feature that should be working.

I have been experiencing the same problem. Started happening after I changed my Apple ID from icloud.com to a new email. Face ID works for everything but in app store purchases. I have tried everything. I used to be able to simple double click the side button to confirm free/cost apps from the app store. I'm now forced to manually enter my password each time. I've done a full factory reset and same thing. I've disabled passwords in the app store for now, but I still have to hit the install button.

I am facing the same issue. Tried signing out of Apple ID, restarting my phone, changing the Face ID everything. But not getting that Face ID option in App Store. Software up to date. Don’t know what to do? Any help???

I’ve tried a lot of solutions mentioned throughout this thread and FaceId / Apple Pay, in-App Store purchases still not working on my iPhone 12 mini as in the past, prior to last 17.2 update. Hopefully, Apple now knows the issue and will fix this apparent bug in a not-to-distant update. In the meantime, I’ve memorized and am using my Apple ID password for App Store purchases as needed. Happy New Year!!

I am having the same issue. I have changed passwords, passcodes. Gone into media & purchase settings, reset my Face ID. Face ID will work but not in App Store. Guess I should not be so vigilant in trusting new updates. That’ll change now