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Magic Mouse, version 2, double-click issues on M Series iMacs.

I would appreciate hearing feedback from anyone using an M-series (M1 etc.) iMac with regards to double-click difficulties using Apple Magic Mice, specifically version 2 .


I purchased, directly from Apple, a new M1 iMac in the spring of 2021. It, of course, came with an Apple Magic Mouse, version 2. Immediately, I noticed that it did not reliably register double clicks (such as when trying to open folders in Finder to opening email in Mail or opening documents in Pages).


For a long time, I wondered if it was me. If it was the speed at which I double-click, the way I hold the mouse or how steady I hold it.


A couple years ago, I called Apple Support who replaced the mouse.


Since then (within the last three months) I took it to a local Apple authorized service center where they were, not only, immediately able to recreate the problem on my iMac but on their own (shop) iMacs of the same vintage. The repair technician told me that he, like me, initially wondered if it was the way he used the mouse (double-click speed, way he held it etc.) blaming himself.


Trying to solve the issue, he was able to replicate it on his own iMacs, the technician (and shop owner) replaced my mouse again (twice) as well as the logic board (but, strangely, not the I/O daughterboard). He was also able to eliminate interference from the Apple Magic Keyboard, iMac power brick and chord and prove that his own shop Apple Magic Mice, versions 2 had the same issue on my iMac as well as his own iMacs.


Finally he noticed that the issues did NOT exist using a cheap corded USB-C mouse or an Apple Magic Trackpad, version 1.


I have been able to recreate the same issue(s) with other bluetooth mice (such as Logitech Logi MX Anywhere 3 Mouse for Mac), a $90 "premium mouse" which means its not the Magic Mouse design specifically.


Finally, I have, since, spoken with other people claiming they have experienced the same issues.


Adjusting the tracking and double-click speeds for the mouse have absolutely no effect.


I can immediately recreate the issues on a freshly scrubbed SSD with absolutely nothing else but macOS installed.


Sometimes trying to open or manipulate files can be a very aggravating experience taking several attempts.


The more time I have spent with it the more it looks like a timing issue with macOS (Big Sur, Monterey, Ventura and Sonoma so far) or an unresolved design defect somewhere within the M-series iMac hardware design.


I would appreciate hearing back from anyone who has noticed the same issues, especially if they have questioned themselves as being the problem. Apple seems to think I am the problem despite having the same issues recreated and documented by Apple-certified repair personnel in Apple authorized repair facilities.


Thank you.



iMac (M1, 2021)

Posted on Jan 6, 2024 9:04 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2024 5:42 PM

ricfromkennewick wrote:

Are you an Apple employee or representative?

If I was, I certainly wouldn't be spending my spare time here. 😎


Good luck with your issue.

Similar questions

30 replies

Jan 9, 2024 6:16 AM in response to Old Toad

Do you have any suggestions or ideas how to proceed knowing I can use a wired USB-C mouse without issue? My intention is to get this problem fixed before AppleCare+ expires in June.


Remember, also, the problem can be reproduced on a freshly erased SSD with only macOS Sonoma installed AND that the issue has been reproduced by an Apple-authorized repair center by Apple-certified technician(s) on not only my, but their, machines as well.

Jan 10, 2024 5:31 AM in response to RPAEA

Thank you. I am definitely saving your reply as well. I, too, have experienced the Magic Trackpad “skittering” about the screen while trying to use it.


In fact, it happened, very recently, while I was in a telephone conversation with Apple Support attempting to deal with the mouse issue, (the very topic of this conversation)!


I have seen a lot of very negative postings on Apple Support forums (this and other conversations while researching this issue) about Apple pointing devices in general.


However, once again, I don’t believe the issue is the mouse (in my case). Evidence shows it’s either the operating system and/or faulty iMac hardware (or perhaps something else such as a combination of issues ).


Your posting, unlike most others, may very well point to hardware issues (Bluetooth?) with Apple pointing devices and Apple Silicon iMacs. I am very grateful, thanks!



Apr 2, 2024 7:29 AM in response to ricfromkennewick

I have had my iMAC M1 for over year with the BT Apple mouse. About two months ago is when I couldn't easily right click a filename to open the filename to change it with the same ease. I am now having to use the dropdown menu to "rename" a file. I also notice that when I intend to go to an email in Apple Mail, it errantly double clicks and the email fully opens, not what I wanted to have happen. I also find it opens files without me intending to open it.


My mouse started doing this approximately two months ago which leads me to believe it is not hardware but in some update. I had a previous Magic Mouse from an earlier purchase, it behaves the same way, it is definitely not the mouse.


It is a very frustrating thing that today I went into this rabbit hole looking for answers, found this thread and no answers. I love Apple products, but this one is driving me crazy, what took seconds to do now takes five times as long, occasionally files will open because of the errant double click that occurs now with more frequency. Please provide some meaningful feedback and find and correct this.

Magic Mouse, version 2, double-click issues on M Series iMacs.

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