Can't sign into Gmail on new iPhone

Hi

i have an issue regarding my gmail account

I recently changed my iphone and sold my previous phone also i make sure to sign out my apple id and factory reset that phone before selling it off

Now the problem arise when i try to login my certain gmail account it says google have sent a verification prompt to my previous phone(iphone xs)which I don’t have it in possession and I don’t quite remember the password So i tried to reach to the person who bought it from me and i check that phone throughly there were no traces of my gmail account and also it says open the youtube app to confirm but my gmail it wasnt logged in

so if if there’s anything im missing such if you don’t remove gmail before resetting it remains somewhere in that phone also that old has a different apple id now


[Re-Titled by Moderator]

iPhone 12, iOS 17

Posted on Jan 10, 2024 7:55 AM

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Posted on Apr 26, 2024 7:29 PM

In case anyone else is reading this. The same thing happened to me. Instead of turning 2 step authentication off - I went into Manage your google account>security>your devices. My old iPhone was still showing there even though I had reset it to factory settings. I logged out of that device on the laptop and tried again and was able to authenticate my gmail.

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67 replies

Sep 15, 2024 9:26 AM in response to haneef49

I have had the same issue since I transferred my data to my new iPhone 15 plus 5 months ago. I found the only way to access security settings so I could turn off the 2-step verification in Gmail causing the problem was open Gmail, then click on google account icon in top right hand corner of screen(can be a picture or the first letter of your first name). Then I clicked on ‘manage my google account ‘ then in the left hand column selected ‘security’ then I selected ‘2 step verification’ I inserted my password as requested. Then finally I came to ‘turn off 2-step Verification’ Whew!

Oct 26, 2024 3:17 PM in response to JDPell

So if you do not have another device, get onto your desktop and go into manage profile then security and then devices..... sign out all your phones then log back into chrome. It will then let you send the text to the phone. I am still waiting for Gmail to download to see if uninstalling it fixes the problem, but being tough to log in is a good problem to have in this day and age.


edit/update After unistalling and then reinstalling Gmail it worked. I did the above steps and then it worked is the totality of the statement i am making

Sep 25, 2024 5:14 PM in response to Lawrence Finch

Go to the Google Security Settings.

Scroll Down to 2-Step Verification Tab

click that, if it’s on turn it off. This will allow you to login to your Gmail with new iPhone and this time it will not ask you for verification code. This is a temporary solution to access Gmail if you have an issue with new iPhone. Please turn back on 2 step Verification steps after you able to access Gmail. I am sure you want to keep email secure.

May 1, 2024 12:08 PM in response to JDPell

Still not working. 2 factor authentication has me in a loop. When I try to log into google on computer it says to get code from phone. When I try to log into google on the phone it also says to get a code from my phone. I'm stuck in a loop where I cannot get the authentication code to log into google. The war between apple/microsoft and google is just getting very very annoying.

May 3, 2024 5:51 AM in response to Lawrence Finch

I'm having a similar issue. I recently switched carriers and upgraded my phone to the 15 pro. My gmail is working but When I open the Google app to sign in, the verification method is not giving me the option to text my phone. It sends a number code to my Google app which is the app im already in. When I tried from my MacBook the code isn't on my Google app on my phone because I'm not signed in. So I'm in the frustrating circle. I've deleted the app restarted my phone downloaded the app again. My old phone is signed out of erased and set to factory settings. I'm stumped.

May 24, 2024 6:35 AM in response to haneef49

It lets me use passkey to add the email to my iPhone email but can’t do it in browser.

i just want TEXT but it won’t as this YT option overrides. I can’t update setting as I’m not in the account at all

This was NEVER an issue for years then lost my phone. It was FINE w one of my gmails but not second one.

also it’s irritating as I’m in a situation with no other devices- no old phones or Laptop.?

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Can't sign into Gmail on new iPhone

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