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Paramount Plus app not allowing fast forward

I have an Apple TV HD, with the old style touch screen apple remote. Recently, Paramount Plus has not been able to allow me to fast forward or rewind TV shows. In fact, the entire progress bar is now blank, with a notation saying 'live' on the left side, and 10 second rewind. This wouldn't be so bad, if the show didn't restart after I hit pause. As it is, the app is nearly unusable.

Posted on Jan 21, 2024 7:08 AM

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Posted on Jun 17, 2024 4:35 PM

287 people say me too and this has been going on since January. What’s the fix ?? Delete and re install did not work

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25 replies

Jul 7, 2024 12:55 PM in response to Da Ferdbird

Da Ferdbird wrote:

Got my reply from Apple. Did they say anything new? NOT!!!

Well at least you got a reply from Apple. As stated, your issue is with Paramount, so they are the only company that will be able to provide any information or a solution to your problem. Not sure what you thought Apple was going to do. The real question is, what did Paramount say? You always have the choice to cancel any service you are not happy with.

Jul 7, 2024 11:52 AM in response to SusanNaturalSage

Same with EVIL MAYOR KINGSTOWN ..seems to be with current shows airing ..which that was not an issue before on other apps ..the point in paying for add free no commercials etc is to be able to pause then continue where u left off or rewind if u missed something forward after u checked something ..I really don’t. Know why they would program it like this 😡😤 even when u go to the let’s say app for showtime or other ones u have through paramount plus it’s doing this with the current airing shows ..ITS LIKE we cancel direct tv or having those equipment from cable companies where u can record your shows and forward past the commercials ..we switched to streaming to pay more to have no comedians pause rewind ff and now we can’t what’s the point the. U know ..bcz it sure isn’t cheaper anymore !

Jul 7, 2024 12:07 PM in response to AntonyFromWatertown

Got my reply from Apple. Did they say anything new? NOT!!!


That is not an issue that Apple will be able to resolve. Paramount uses their own app on their own service, so any resolution will have to come from them. The only thing you would be able to do is deleted the app and install it again. This also involves signing you out of their service and you will need to sign back in. In some cases this can resolve a bug in their app or a problem with your account on the service. This is usually the first troubleshooting step that a third party company will have you do.

Paramount Plus app not allowing fast forward

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