17.3 Mail password issue on Exchange account

This isn’t a Microsoft problem, now either my iPad or my IPhone connects to WiFi saying my password is incorrect. Putting the correct one over and over again doesn’t resolve the issue! Please fix this!

Yes, exactly the same issue. I have an iPhone 13 mini, upgrade IOS to ver 17.3 and have had Exchange password issue since then. Works fine on my laptop. I get the message 'Password Incorrect', Enter the password for the Exchange account 'Exchange'. This appears 2/3 times after I cancel. Tried switching off phone and on again this morning and it was ok for a while but has now reappeared. Entering the correct password doesn't resolve,

I have had the same issue since 17.3 but I think that it's just coincidence since others report it also on platforms other than iOS. I created a new account under Mail using Outlook.com and deleted the Exchange one. It works fine now. Outlook.com is EAS apparently so should be equal to exchange with benefit of MS authentication integration.

Caponeski wrote:

Yes, exactly the same issue. I have an iPhone 13 mini, upgrade IOS to ver 17.3 and have had Exchange password issue since then. Works fine on my laptop. I get the message 'Password Incorrect', Enter the password for the Exchange account 'Exchange'. This appears 2/3 times after I cancel. Tried switching off phone and on again this morning and it was ok for a while but has now reappeared. Entering the correct password doesn't resolve,

The same troubleshooting tips that was given to the OP applies to you too.

I looked all over on this community chat and found one where it says

DELETE the exchange account through your mail app

when you re add the email do it as an OUTLOOK email NOT the Microsoft Exchange email. Its only been a few minutes but so far it’s working on my moms phone

I deleted my exchange account and installed again, but this time with Outlook option on Settings > Mail > Accounts > Add Account > Outlook, so far so good...

same problem, please do something Apple…

dbreston wrote:

My iphone is 17.3. MyiPad is 17.2 Since the update on my iPhone, both want a password for Mail Exchange account. When I enter it, it asks again. I have logged into Outlook on my Mac via the web and no issues. Help please.

Report the issue to Microsoft support, or look at their help site or talk to your IT admin if this is a work account.

Same issue here on 2 iphones and 1 Ipad at my house. One Iphone made the upgrade without issue, but it is a 15 Pro Max so maybe something newer about it vs the iphone 13. Seems like lots of folks with this issue, but no solution

When you have activated 2-step verification for your Microsoft Exchange/Outlook account, it introduces an additional layer of security, preventing the use of your regular login password when accessing your account through a web browser. In such cases, you are required to generate a unique and device-specific application password for use on iOS devices.

To accomplish this, navigate to the provided link, which facilitates the creation of an iOS app-specific password. This distinct password ensures a secure and seamless connection between your iOS device and your Microsoft Exchange/Outlook account, allowing you to navigate the heightened security measures while maintaining the convenience of accessing your email and other services on your iOS device. --> Manage app passwords for two-step verification

SickButHappy wrote:

I have the same annoying problem (both iPad & iPhone) and I don't have a IT department to help me with this!

then you report the issue to Microsoft or look at their help site/forums.

The error says its connection with server error.

But in iOS 17.2 this error didn't existed, it appeared after iOS update to 17.3

It could be Microsoft error, but most likely Apple changed something about the settings that peopple on 17.2 still have access and 17.3 doesn't

Also whatsapp ilost all contacts for me... so big trouble for my work here.

Never updating again for a long time...

The same problem here. Definitely a problem since the update to 17.3.

I still have my old iPhone running on 17.2.1 here, which works perfectly. Same problem on my wife's iPhone (17.3).

However, I have not activated 2FA. I use the Apple Mail app and my mailbox is configured as an exchange mailbox.