Hi GM, since 2 or 3 days my FACE ID suddenly stopped working, i feel since i activated Stolen Device Protection my face id isn't working.
I am unable to even Reset Face ID since it is not recognizing my face ID.
Due to this i am facing lot of difficulties to access my banking applications.
[Re-Titled by Moderator]
iPhone 13
"Remove This Device" on iCloud gives
"Cannot Remove iPhone. Prepare It for Repair or Trade In?
This iPhone is linked to your Apple Account and cannot be removed while it is online, but you can still prepare it for repair or trade in."
I turned off the iPhone for several minutes, and then was able to use Remove This Device; iCloud's going to keep a handle on it for 30 days.
I powered up the iPhone, and went to Stolen Device Protection, to turn it off. It tried twice on FaceId, then asked for the iPhone passcode. It accepted the code, and showed SDP as Off.
FaceID still doesn't work for login. I rebooted, and still not working for login or for apps.
I reset FaceId, and started 'Set Up Face Id'. The camera gets to 'Position your face in the frame', fails over to 'Reposition your face in the frame, your face is out of view', and sits there. Restarting the phone doesn't help with that.
So, I'll go look for a thread about resetting FaceId, but at least I've turned off Stolen Device Protection, for which I thank you.
Face ident stopped working on my I phone11
does "Remove This Device" erases iphone content like photos, contacts, apps etc?
thank u for the quick reply, note that for me it also required face id to let me connect the phone to pc to do a backup via itunes
How can I turn off Stolen Device Protection if Face ID is not working
How can I turn off Stolen Device Protection if Face ID is not working?
Please did you get it fixed and if yes, how did you?
Great reply, MrHoffman! 😉
How can I turn off stolen device protection when my Face ID is not working
How can I turn off stolen device protection when am trying to use my Face ID
i haven’t stole the iphone is mine and just that my face id is disable, i want to turn my stolen activation off
I’m having the exact same problem and it’s like apple doesn’t pay attention to any of these comments.
How do I login to icloud
Giotheruzz wrote:
How do I login to icloud
With your Apple Account and password, by accessing iCloud.com/find
It says it can’t be removed because it’s online what do I do know
my iPhone has stopped recognising my Face ID but I can’t reset it because stolen protection is on and that requires Face ID to turn it off
How can I turn off Stolen Device Protection if Face ID is not working?
