How to manage authorized devices on Apple Music account?

I called into Apple Support just now and they were able to reset the authorized device issue for me. Sounds like it was because I had a bunch of super old devices that were once authorized. The system doesn't allow us to delete those on our own. It took her less than 5 minutes to correct for me. From there, I went to "authorize this device" again and it allowed me to do so. I now am using 1 out of the 5 allowed slots.

To get a support call: I use the support iphone app, clicked "Apple TV" and then was able to get support to call me within just a couple of minutes. Seamless process once calling but I do agree I wish there were a simpler solution I could have done on my own.

Hope this helps!

Doesn't work. The prompt still says I have 5 computers authorized with my account, but only have 4 devices visible on the device list. Icloud needs to fix this. I also do not see the "deauthorize all" option:

I called into Apple Support just now and they were able to reset the authorized device issue for me. Sounds like it was because I had a bunch of super old devices that were once authorized. The system doesn't allow us to delete those on our own. It took her less than 5 minutes to correct for me. From there, I went to "authorize this device" again and it allowed me to do so. I now am using 1 out of the 5 allowed slots.

To get a support call: I use the support iphone app, clicked "Apple TV" and then was able to get support to call me within just a couple of minutes. Seamless process once calling but I do agree I wish there were a simpler solution I could have done on my own.

Hope this helps!

Hi,

please try this:

To deauthorize a computer from your Apple ID account on a Mac, you can follow these steps:

1. Sign in to iCloud.com:

• • Open a web browser and go to iCloud.com.
  • Sign in with your Apple ID and password.

1. Access the Apple ID management page:

• • Once you're signed in, click on your Apple ID at the top of the page.
  • Select "Manage your Apple ID" from the dropdown menu.

1. Navigate to the Devices section:

• • On the Apple ID management page, scroll down to the "Devices" section.
  • Here you will see a list of all devices associated with your Apple ID.

1. Deauthorize the computer:

• • Find the computer you want to deauthorize in the list.
  • Click on the "Deauthorize" button next to the computer's name.
  • You may be asked to confirm your decision. Click "Deauthorize" again to confirm.

good luck Reiner

Doesn't work. The prompt still says I have 5 computers authorized with my account, but only have 4 devices visible on the device list. Icloud needs to fix this.

Hi,

Then I recommend calling the official Apple support.

All the best

Reiner

I have the same issue, did you manage to solve this?