Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to install watchOS 10.3

After upgrading to iOS 17.3.1 on my iPhone 14 Pro, I haven’t been able to upgrade to watchOS 10.3 on my Apple Watch Ultra 2 (watchOS 10.2). Have had the Ultra 2 on the charger with more than 50% charged. The Watch app on my iPhone 14 Pro just says “preparing” and the status never changes.


Apple Watch Ultra 2, watchOS 10

Posted on Feb 21, 2024 11:46 PM

Reply
1 reply

Feb 22, 2024 12:43 AM in response to CXI

Have you tried applying the update directly from the watch?


Quit the Watch app on your iPhone.


  • With the watch unlocked on your wrist
  • Open Settings
  • Tap General
  • Scroll down to Software Update
  • Choose to install the update when it's presented
  • Remove the watch and place it on the charging puck.


M1 Mac mini, macOS 14.3.1;  Watch, series 7 GPS/cellular, watchOS 10.3.1; iPhone 12 Pro, iOS 17.3.1; TV 4th Gen, tvOS 17.3; HomePods, audioOS 17.3 and Airport Express w/ Airplay 2

Unable to install watchOS 10.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.