Additional 17.4 and 17.4.1 problems

Hello, I’m having issues ever since I started downloading 17.4 and 17.4.1 iOS updates for the iPhone 13 mini I have experience nothing but a long list of problems that make my phone unusable like crashing overheating battery drain even if I turn off all the settings, even if I put on airplane mode Compatibility with other devices Wi-Fi messing up Bluetooth messing up not detecting a Sim card or an eSIM card or even my back up Sim card everything is updated on the phone, but it has nothing but problems ever since the day of the 14.1 update which I did about a week ago And to me, it seems very strange that they would prompt me to download this update called a critical update for security but now my phone is least secure. It’s not working at all and still obviously having tons of issues. Cannot stay connected to anything from the update and 17.4.1 was supposed to fix this, but has been effective for my phone. It doesn’t seem like there’s really anyone to talk to you. I’ve I’ve done basically everything you possibly can to try to get it to work on the phone , it’s not doing it. The only other option is to revert back to a different iOS update like iOS 17.3 or something before this I believe I would have to have a computer to do that which I don’t have. Does anyone have any recommendations? does anyone else think that this might Cause permanent damage to the phone does anyone else consider that it would seem hard to release this type of update that could be so severe and tell everyone is so critical to download without intention phones could be tested and labeled that critical just cause all these issues seems very strange it’s happening to way too many people to coincidence my typing doesn’t have any punctuation because I cannot actually use the keyboard on my phone because I’m having keyboard issues as well if I try to either switch keyboards or use the number button or the tab button on the phone it will cause it to delete what I’m typing or choose to randomly put dashes or just switch keyboards even when I’m not trying to, so I have to use the speech to text option. Has iPhone announced any compensation for downtime and for the problems or permanent damage may cause to the devices?

iPhone 13 mini, iOS 17

Posted on Mar 26, 2024 4:43 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2024 12:27 PM

I've also tried everything. Apple ran diagnose and said it was a hardware issue and had nothing to do with the update. When I put my SIM in another phone, SIM worked just fine. Also tried settings and all on my phone. Eventually I connected my phone to Itunes on my computer. My computer informed me that I needed the update that was already on my phone and not available on my phone anymore. So I ran the update from the computer. First it said no sim. Then I ejected SIM and put it back in and I finally am now up and running again. Truly hope this helps others persons as well.

Similar questions

81 replies
Question marked as Top-ranking reply

Apr 10, 2024 12:27 PM in response to Granny_Needs_help

I've also tried everything. Apple ran diagnose and said it was a hardware issue and had nothing to do with the update. When I put my SIM in another phone, SIM worked just fine. Also tried settings and all on my phone. Eventually I connected my phone to Itunes on my computer. My computer informed me that I needed the update that was already on my phone and not available on my phone anymore. So I ran the update from the computer. First it said no sim. Then I ejected SIM and put it back in and I finally am now up and running again. Truly hope this helps others persons as well.

Apr 11, 2024 4:27 AM in response to bkgeneral

I've also tried everything. Apple ran diagnose and said it was a hardware issue and had nothing to do with the update. When I put my SIM in another phone, SIM worked just fine. Also tried settings and all on my phone. Eventually I connected my phone to Itunes on my computer. My computer informed me that I needed the update that was already on my phone and not available on my phone anymore. So I ran the update from the computer. First it said no sim. Then I ejected SIM and put it back in and I finally am now up and running again. Truly hope this helps others persons as well.

Mar 29, 2024 12:10 AM in response to Jan-H

Apple store will perform a DFU restore. You'll have issues if you don't pay for the premium iCloud service and problems with eSIM too. Even then, that might not be a fix. It's a gamble.


As such, my rule of thumb (which I admittedly don't always follow) is wait a few months after an update is officially made available before downloading.

Mar 31, 2024 6:48 AM in response to iPhone13miniuser

Hello. Iphone13miniuser. I have also heard of this. I can almost guarantee that this won’t cause permanent damage to your phone. If anything you might need to get a new SIM card. If for some reason you do need a new sim card then I would think this would be funded by Apple due to their update causing this. Unfortunately from what I see there is no real fix besides trying to clean the SIM card with a couple drops of alcohol. If that doesn’t work then I would recommend first reaching out to your cellular carrier. As an experiment if you know someone who doesn’t use your carrier then you can try to switch SIM cards with them. If none of those work then I would reach out to Apple. They’re very good with all that stuff and making sure you are satisfied.



Hope this all helps.

Apr 1, 2024 4:17 AM in response to iPhone13miniuser

My Dad's SE3 is doing the same thing when updated to 17.4, it reads NO SIM. We contacted the carrier and after a long "try this" session it started working again, for about a week and then back to NO SIM back to the carrier and finally got it running again. When 17.4.1 came out I thought finally a fix and updated it for him, NOPE, broke AGAIN. NO SIM, phone call to carrier again and after another hour and a half of "now try this" it was working. He went back to his house and in 4 days it was back to "NO SIM" This is crazy, my Dad is 83 and NEEDS his phone for safety purposes. We choose Apple because we thought it was better, I am now second guessing our choice. I will not be updating my phone any time soon. Apple do better. The nearest Apple store to us is nearly four hours away.

Apr 2, 2024 8:05 PM in response to iPhone13miniuser

Same issues here. Updated to 17.4.1 last week on my iphone 14 because my watch had stopped connecting. Immediately after the restart from the update my phone had to cellular data which means it's basically a brick. I'm 17+ hours in with Apple, Verizon, and an Apple store over the last few days. No solution. Apple says the phone is fine, Verizon is out of ideas. Things we've tried multiple times...restarting, turning off/on cellular data, changing and resetting network settings, multiple new eSim cards, factory restore, and updating through a computer instead. Nothing has worked and I'm without a phone at home with a 3 week old...I'm pretty sure I'm giving up tomorrow and buying a new phone (not an iphone after 10ish years).


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Additional 17.4 and 17.4.1 problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.