Can’t remove payment method because it’s linked to a subscription but can’t cancel subscription either.

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Level 1

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Can’t remove payment method because it’s linked to a subscription but can’t cancel subscription either.

In my payment methods there is an old card I can’t remove because it is linked to an old subscription.

I have looked at my subscriptions and can’t see any that are linked to that card.

I think it is linked to a subscription for JustWatch, which I let expire when the card expired but I can’t see anywhere to confirm this.

If I go to the app and try to re-subscribe to the pro version it says my payment method is expired, but then gives me no option to update this.

iPhone 11, iOS 17

Posted on Apr 1, 2024 8:59 AM

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Answer 1

Top-ranking reply

Limnos

Level 10

426,899 points

Apr 1, 2024 9:24 AM in response to CMB395

Click on this link to see how to view and mange subscriptions --> Manage a subscription - Apple Support

On an iPhone, iPad, or iPod touch

1. Open the Settings app.

2. Tap your name.

3. Tap Subscriptions.

To find out how to remove a payment method, and what to do if you can't remove your last payment method or use no payment method with your Apple ID, read this article ➔ Remove a payment method from your Apple ID - Apple Support

Unexpired subscriptions and Family Sharing organizers must always have a payment method present. To edit the cards used for those you may need to first add the new card and move it to the top payment method position before removing the old card (see: If you need to change or update your Apple ID payment method - Apple Support ).

Did hte subscription fully expire, or is it canceled but still waiting to expire?

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Can’t remove payment method because it’s linked to a subscription but can’t cancel subscription either.

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