Some of my emails that show in the Preview pane are not that email when I click/open them...any idea how to fix this?

I'll search for emails from a sender, they all pop up in the preview pane, and OCCASIONALLY when I click/open one it is NOT that email, and not even from that sender. It's really weird! Any suggestions?

MacBook Air 13″, macOS 12.7

Posted on Apr 2, 2024 3:33 PM

Reply
1 reply

Apr 3, 2024 12:09 PM in response to Jlhubbell

Start with this of M1 or M2 Mac...


On your Mac, choose Apple menu  > Shut Down.

Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.

Press and hold the power button on your Mac until “Loading startup options” appears.

Select a volume.

Press and hold the Shift key, then click Continue in Safe Mode.

The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.

Does the problem occur in Safe Mode? 


Restart normally.

Start with this if IntelMac...


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes or more.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


Then, If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.


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Some of my emails that show in the Preview pane are not that email when I click/open them...any idea how to fix this?

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