Issues after updating to iOS 17.4.1

SO FRUSTRATING. BUT I FOUND THE SOLUTION!! After reading this and another thread online I was able to fix it by re-downloading the update via iTunes with my phone plugged into a computer. The Genius Bar can do this as well, but it saved me a trip to do it myself even though they do not make it easy.

Download iTunes for your computer

Log in with your apple ID and your phone will give you codes for verification

After your phone is connected and shows under "devices" you will be able to reinstall the update

Click the tiny phone icon on the top left corner under the ribbon where it says "controls" and "account". The icon is next to the dropdown for "music, movies, tv shows, etc"

After you click the tiny phone icon you'll see the options to re-install the update and follow the process.

Hope this helps!!

KSchuler67 wrote:

The new 17.4 update:

The latest version of iOS is 17.5.1 so you're a bit behind if you really mean iOS 17.4. iOS 17.5.1 was released on 5/20. iOS 17.5 was released on 5/13.

Regardless, what you experienced is highly unusual. I suggest that you back up your phone then restore it to factory conditions using a computer. If you use the computer to restore it, it will get a completely fresh copy of iOS. Test it for a bit if you can. If all works well, restore your back up. If things change between when you restored it and when you added the backup, the problem may be somewhere in your data.

okay so I uploaded everything onto my iCloud and did a factory reset now my phones working and back to normal! thank the lord I don’t have to buy a new phone 🙏

I had data issues and I followed this YouTube tutorial and this fixed my data issue yesterday. He is basically saying that the update we had on our iPhone was a partial release and that is why apple has a complete update iOS 17.4.1 on iTunes so you will have to update through iTunes.

please follow the subtitles and IT WORKED for my iPhone 14 max pro.

PLEASE REMEMBER TO BACK UP YOUR DATA BEFORE ANYTHING.

[Edited by Moderator]

Hi, updated my 13 Mini to IOS 17.4.1 overnight and lost all connection to my mobile network. Came to these forums to see that I am not alone. Was only able to access internet, social media, and send messages via Wi-Fi.

Here's a possible fix that so far, touch wood, is working for me:

• Save a back-up of your phone as it currently is, with IOS 17.4.1, even with its bugs.
• Restore your iPhone to a back-up that pre-dates that IOS update.
• Let that happen, re-set up your phone according to the prompts, get it running (this was how I confirmed that it is the update that is the problem, not the provider, as my mobile network was totally fine and operating again on the older IOS)
• Restore from a back-up again, but this time restore the back up that is with IOS 17.4.1

For me (here in Australia) this has allowed me back onto my network (4G at least - a return to 5G is a wait and see).

A caveat is that I'm restoring from back-ups on an iMac, not from the cloud. That may make no difference, but FYI.

Hope this helps a few people.

Gobsmacked that Apple must be aware of this but not acknowledging. Maybe they're frantically trying to fix!

I was so angry about this update issues. CarPlay visible but not working. I couldn’t make calls or texts unless it was to another iPhone user. I had restarted my phone twice, no help. I turned phone off and left it off for 2 hours. Turned it back on and everything was working as normal!

I had this issue and was able to fix it by doing a hard reset on my iPhone. Had to look it up, but you quickly press the volume up button and the volume down button and hold the power button until the device powers off. It's allowed me camera access on apps for now. Hoping it continues!

Back your phone up and do a hard reset. Apple support and AT&T wasn’t any help, none of the trouble shooting worked for me.

My carrier and Apple support suggested for me to travel 3 hours to the nearest Apple Store to get them to look at it or send it in. Also to backup my phone and hard reset it. We will see how it goes.

Known issue… You need a new eSIM from your cell carrier

I add to reinstall the FaceTime app for it to work.

Hopefully the Apple Store visit will reveal something; it sounds as if you may have had an internal component failure of some type on your device.

Have you tried installing the newer build update of 17.4.1 on a PC/Mac (this is only available via the device app (Windows Store) or iTunes Mac etc.)? Does that help to restore the mobile data connection?

I’ve experienced a similar with this update on my iPad Air M1 and it’s the first time I’ve had one. Safari is wonky and has difficulty connecting to wi-fi because it has a spinny at the top next to the wi-fi icon. I’ve tried switching to a lower band on my router and back, but that didn’t help. I’ve closed Safari and reopened it, no help. I’m told we can roll back updates but must do so while connected to a PC, how convenient, there may be more information on this with a Google search but I'm not that desperate yet. The one improvement I've noticed is that Siri seems to work better suddenly. Before it would keep saying 'something went wrong' when I'd tell it to reboot the system. This does help me! It's a crummy solution but try that before doing anything extreme like rolling the update back. I'm fairly sure Apple knows there are these issues as this update fixed serious vulnerabilities and we know what that means, stuff will get screwed up trying to fix it and we've seen this. If you can hold off and wait for the next update as I plan to do, this may be the best bet, otherwise, I wish you well in trying a rollback assuming you have a PC to use for it. It can be done but they haven't made this a simple process, at least not yet and I hope they consider better ways to make that happen.

Hello all,

I understand that you all are having issues with iOS 17.4.1, and you are not alone. I have suffered issues with cellular mobile data and other bugs. I have been able to find a solution to the Mobile Celluar but unable to find a solution to the other bugs.

1. Reset Network Settings: All network settings are removed. In addition, the device name assigned in Settings > General > About is reset to “iPhone,” and manually trusted certificates (such as for websites) are changed to untrusted.
2. You could attempt to Manually update your carrier settings on your iPhone or iPad - Apple Support

The Network reset worked on my iPhone and I have not had issues since. I hope this helps guys, if the error continues to occur I would take your device to your local Genius bar.

Take care,