Issues after updating to iOS 17.4.1

Hi Guys. After updating my iphone to the latest 17.4.1, i am facing several issues in the last 4-5 days,


  1. The contact poster of my contacts is not being displayed whenever i am making the call or receiving a call from them. It just shows a black background.
  2. The pedometer in iphone is not working properly. I go for a walk daily in the morning and the same distance before was shown around 4 Kms, now it is showing 2.5 or 3 Kms, and this issue is also consistent. There is something seriously wrong with the steps being counted.
  3. Battery drain has also increased by around 10-15% more than what it used to be. Even if my phone is sitting idle, it loses battery at a much faster rate than what was before.


I don't know if anyone else is facing these issues, but these issues are consistently there for me and are not resolved by restarting the phone (which i did several times).

iPhone 14

Posted on Apr 3, 2024 11:31 PM

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Posted on Apr 12, 2024 12:43 PM

SO FRUSTRATING. BUT I FOUND THE SOLUTION!! After reading this and another thread online I was able to fix it by re-downloading the update via iTunes with my phone plugged into a computer. The Genius Bar can do this as well, but it saved me a trip to do it myself even though they do not make it easy.


Download iTunes for your computer

Log in with your apple ID and your phone will give you codes for verification

After your phone is connected and shows under "devices" you will be able to reinstall the update

Click the tiny phone icon on the top left corner under the ribbon where it says "controls" and "account". The icon is next to the dropdown for "music, movies, tv shows, etc"

After you click the tiny phone icon you'll see the options to re-install the update and follow the process.


Hope this helps!!



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373 replies

Apr 10, 2024 11:58 AM in response to xyz_1261

I’ve done everything every one else has done. Nothing’s worked. This update went live on my phone overnight and has completely destroyed me cellular. Not even getting a new Esim like others have suggested from my carrier worked. After dealing with my carrier, apples ultimate solution was to have me bring it in to a technician and of course there’s no availability until tomorrow evening. This is customer service nowadays for you folks. Have an issue with their products or how they do things? Too bad. Theres only 2 phone companies to pick from. The consumer is a clown to these people nowadays. This company has been in a tailspin since steve jobs died. Each new iphone is more devoid of originality and ingenuity than the last. Updates forced upon you that break your phone. If anybody discovers a solution, please let us know. Sorry we all have to deal with this.

Apr 12, 2024 11:46 PM in response to xyz_1261

I had the same issue for three days; my Mobile data was not working. I tried so many different things to try and fix it, such as restarting my mobile; resting network settings; forgetting wifi network. As a last resort before contacting Apple I turned my off and left it over night, and somehow that seemed to work! I’ve not seen this recommended anywhere else, so it might be worth a try.

Apr 13, 2024 2:39 PM in response to xyz_1261

Since the update, the only issue I’ve noticed (so far) is one in which my podcasts app keeps crashing. I spent over an hour talking to an Apple support specialist trying various solutions (offloading the app, turning my phone off and back on, then reinstalling the app). When I asked the support person if anyone else was having the same issue, he said no one that he had talked to. So he recommended backing up my phone, resetting everything to factory settings, and then doing a reinstall. Of course, I had to buy more iCloud storage so now Apple is getting even more money from me every month. After climbing the nearest hill and emitting my loudest primal scream possible, I took his advice. It worked fine for one day. Now I’m having the same problem. What a s**t show. Really considering going back to an android where I had none of these issues. My first iPhone may be my last. I think it’s time for another primal scream.

Apr 18, 2024 3:52 AM in response to xyz_1261

Hi guys,


having heating and battery issue since I updated to 17.4.1. Battery gets really hot and gets drained even if I play YouTube for 5 min. Never happened before. Tried all the fixes but seems to be not working. Contacted apple and sent diagnostic but nothing seems wrong so I was asked to go to their store which I will be doing on The Weekend.


Waiting for apple to come up with a firmware fix soon. Being iPhone user for over 10 years, this is the worst firmware upgrade.

Apr 22, 2024 11:37 PM in response to xyz_1261

I experienced this yesterday: -

  • The phone froze with a not moving loading sign when I was about to get into my phone desktop
  • Hard reset the phone at least 5x
  • Within the 5x my applications are not fully loaded and missing, most of the applications not working (image as attached)
  • Off for abit, then turn it back on and leave it for the 5th time only it kinda get back to normal

Apr 25, 2024 11:38 AM in response to lynnfromseal beach

lynnfromseal beach wrote:

This is a self-help forum or ‘community’ where either we help one another solve issues or vent about them and hopefully Apple will take notice of the problems we are having.

Apple doesn't read here in this user-to-user forum for feedback or suggestions. You can, however, let them know your thoughts here:


Product Feedback - Apple


If you need help directly from Apple, you can start with the Support link at the bottom left of every page of these forums.

Apr 29, 2024 7:21 PM in response to xyz_1261

I’m also noticing a lot of issues with this iOS like severe battery drain safari browser, freezing, and crashing slow and laggy home screen text to speech not working properly and this is happening on all Apple devices right now running this version, including iPad the Wi-Fi keeps disconnecting and reconnecting, and sometimes the Wi-Fi goes out for a while while the Wi-Fi bars are gray and keep getting spam with the cellular data is off warning every time it happens even though I don’t have it really not impressed apples having lots of issues with their devices right now and don’t seem to be taking it that serious

Apr 30, 2024 6:13 AM in response to xyz_1261

I am experiencing numerous glitches in addition to the ones you’ve reported. On iOS 17.4.1 and iPhone 14 Pro I am unable to use the power off menu. There is a visual glitch where the options are stacked atop one another instead of properly spaced. The screen becomes unresponsive. When after a few mins I can swipe up to leave the power down screen, no icons work. All apps register a tap with a visual flash but none open. Settings app won’t open either. When I pull down to search my last search is stuck in an unusable search bar. Before it enters this state of unresponsiveness, I have noticed degradation to battery, copy paste, and cell/wifi connectivity. Screenshotting is disabled in this state as well.


To anyone stuck like me: the manual force shutdown still works — tap volume up, volume down, hold the side button down until the Apple logo appears.

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Issues after updating to iOS 17.4.1

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