Issues after updating to iOS 17.4.1

Hi Guys. After updating my iphone to the latest 17.4.1, i am facing several issues in the last 4-5 days,


  1. The contact poster of my contacts is not being displayed whenever i am making the call or receiving a call from them. It just shows a black background.
  2. The pedometer in iphone is not working properly. I go for a walk daily in the morning and the same distance before was shown around 4 Kms, now it is showing 2.5 or 3 Kms, and this issue is also consistent. There is something seriously wrong with the steps being counted.
  3. Battery drain has also increased by around 10-15% more than what it used to be. Even if my phone is sitting idle, it loses battery at a much faster rate than what was before.


I don't know if anyone else is facing these issues, but these issues are consistently there for me and are not resolved by restarting the phone (which i did several times).

iPhone 14

Posted on Apr 3, 2024 11:31 PM

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Posted on Apr 12, 2024 12:43 PM

SO FRUSTRATING. BUT I FOUND THE SOLUTION!! After reading this and another thread online I was able to fix it by re-downloading the update via iTunes with my phone plugged into a computer. The Genius Bar can do this as well, but it saved me a trip to do it myself even though they do not make it easy.


Download iTunes for your computer

Log in with your apple ID and your phone will give you codes for verification

After your phone is connected and shows under "devices" you will be able to reinstall the update

Click the tiny phone icon on the top left corner under the ribbon where it says "controls" and "account". The icon is next to the dropdown for "music, movies, tv shows, etc"

After you click the tiny phone icon you'll see the options to re-install the update and follow the process.


Hope this helps!!



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373 replies

May 10, 2024 3:42 AM in response to xyz_1261

After updating to the latest iOS version, I've noticed that my iPhone is heating up more than usual, which seems to be a common issue with iPhone 15 since it launched. Additionally, my battery is draining much faster than before, and the performance seems to be deteriorating rapidly. The battery health, which was at 100%, has now dropped to 92%, and I'm concerned that it will continue to decrease quickly.


When I contacted Apple support, they mentioned that if the battery health drops to 80% or below, I may need to service the battery. This is concerning for me, as my phone is relatively new, and I've paid a significant amount for it. I've been an iPhone user since the iPhone 4s and have always recommended it to friends and colleagues. However, if these issues persist, I may have to reconsider and switch to another brand.


I believe Apple should address these issues promptly, as there are many users facing similar problems. I hope someone from Apple can respond and provide a solution. It's important for Apple to maintain its reputation for quality and customer satisfaction.

(You can notice the battery percentage (25%) in my screenshot; as I was charging it for the third time today as it drains very quickly).




May 30, 2024 2:18 PM in response to xyz_1261

I have been having nightmares since the ios 17.4.1 update. The 17.5.1 patch did nothing to help. Among other problems, the sound stopped working. Calls went directly to voicemail and callers heard absurd messages, despite my mailbox being empty. My contacts are rife with issues, but seemingly randomly. Some lost photos, others all data, some lost ring tones, others text tones. Some contacts were left in tact. My own disappeared completely.


After 4 long calls to Apple Support plus two hours at the Genius Bar, nothing has changed. The most recent call to a Tech Supervisor suggested - wait for it - that it was a radiation glitch in my phone. The only thing this Tech Supervisor would do is give me a postal address to write to Apple.


I have already written on apple.com/feedback, to no avail. Now I will write a letter to Apple Inc, ATTN: Customer Care, One Apple Parkway, Cupertino, CA 95014. I urge everyone to also complain via these options. Finally, I am prepared to go to social media and traditional media to get Apple to take responsibility for the problems it has caused. If enough of us complain, perhaps something will happen.

Apr 8, 2024 9:26 AM in response to xyz_1261

Just to add two more issues I experienced


I have two morning alarms setup, for instance I have an alarm goes off at 0655hr with ringtone while I have the second alarm at 0656hr without any tone. Before update, my alarm will ring for a minute before stopping. After update, it goes on without stopping


The second issue I faced is at times when I lock my phone it will have a sudden split seconds bright flash on my screen before locking

Apr 9, 2024 12:41 AM in response to xyz_1261

After update yesterday I have several issues


My heart monitor kept going off. Three alarms had been set that wouldn't switch off. Not the best way to stay calm


My contacts don't show


My video on facetime doesn't work.


I've tried turning off the phone.


I fixed heart monitor by disabling all notifications in settings.


I can live without a camera on facetime but the contacts needs to be fixed

Apr 9, 2024 7:17 AM in response to TrueSRA

After spending over an hour messaging with Apple yesterday they could not figure out my issues after we tried multiple troubleshooting options. They have escalated it to another department. That being said. This morning the missing contacts have magically appeared again and things are back to normal (for me). I guess it just needed lots of time to fully update. I did mention to Apple that this was clearly because of the phone update as my iPad was functioning normally. Hopefully they sort out all the bugs for everyone soon

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Issues after updating to iOS 17.4.1

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