Issues after updating to iOS 17.4.1

Hi Guys. After updating my iphone to the latest 17.4.1, i am facing several issues in the last 4-5 days,


  1. The contact poster of my contacts is not being displayed whenever i am making the call or receiving a call from them. It just shows a black background.
  2. The pedometer in iphone is not working properly. I go for a walk daily in the morning and the same distance before was shown around 4 Kms, now it is showing 2.5 or 3 Kms, and this issue is also consistent. There is something seriously wrong with the steps being counted.
  3. Battery drain has also increased by around 10-15% more than what it used to be. Even if my phone is sitting idle, it loses battery at a much faster rate than what was before.


I don't know if anyone else is facing these issues, but these issues are consistently there for me and are not resolved by restarting the phone (which i did several times).

iPhone 14

Posted on Apr 3, 2024 11:31 PM

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Posted on Apr 12, 2024 12:43 PM

SO FRUSTRATING. BUT I FOUND THE SOLUTION!! After reading this and another thread online I was able to fix it by re-downloading the update via iTunes with my phone plugged into a computer. The Genius Bar can do this as well, but it saved me a trip to do it myself even though they do not make it easy.


Download iTunes for your computer

Log in with your apple ID and your phone will give you codes for verification

After your phone is connected and shows under "devices" you will be able to reinstall the update

Click the tiny phone icon on the top left corner under the ribbon where it says "controls" and "account". The icon is next to the dropdown for "music, movies, tv shows, etc"

After you click the tiny phone icon you'll see the options to re-install the update and follow the process.


Hope this helps!!



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373 replies

Apr 10, 2024 3:29 AM in response to xyz_1261

Since this latest update my keyboard shortcuts are not working in messages. As a professional ty is not good enough for thank you. My alarms do not respond to the snooze or turn off buttons without being selected multiple times. I have not tried FaceTime or any of the other apps that require camera access yet, but will next week. Let’s hope it works as I have a meeting on zoom. Apple needs to get this fixed asap.

Apr 10, 2024 6:12 AM in response to FandB

Delighted to say that some of the problems just resolved themselves over night.

Calculator is back. Sky Apps back. I can need recieve and send images on text and email.

Facetime video back.

What isnt back is the contacts on WhatsApp. Being able to put dates in my diary and access to some Apps.

I have an appointment at Genius Bar tomorrow so can update on how to fix issues

Apr 10, 2024 10:41 AM in response to xyz_1261

The only thing I’m facing so far with this new update is my data not working. I’m thankful I even got this page up. I never had any issues until this update came along. Usually I’m able to use my phone at one bar of service with 5g, but it’s having trouble with 3 bars with 5g which just ain’t right. Seems like other people are dealing with the same issue as well. If anybody finds out how to potentially fix it that would be awesome thank you.

Apr 10, 2024 10:56 AM in response to xyz_1261

After updating to 17.4.1 I realize that my face recognition was not working. Upon further investigation I found that my front camera is no longer operational. The rear camera still works. Rebooted the phone several times with the same results. This is obviously a result of this update. From what I'm reading online I'm lucky that this is the only issue that I've discovered so far. I'm hoping that Apple will issue an update correct these measures soon.

Apr 10, 2024 1:53 PM in response to xyz_1261

For me, contacts are just completely gone. They are gone from phone, WhatsApp does not connects to contacts, there is no more contact slider, facetime does not show contacts, the only thing that works is the contacts app. It didn't happen right away, but almost right away, my contacts disappeared, and I cannot get them back. Any help?

Apr 10, 2024 2:13 PM in response to xyz_1261

The post update problem I’m experiencing is with my contacts. All contact numbers were changed from iPhone, fax, mobile, etc.. they all now say “phone”. I manually corrected a few, but within a short amount of time they all went back to “Phone”.

NickName changed as well. The info that used to say “Dad” now says “daditem1.x-addressing-grammar:SLfioaUVLxJGaavKrdx4Igg11mpp1DWd5iYLab1PmMEhPWRssRSCrkuFCEmgkmE6HgUWS25MU7xXMNF2mhkplDYEBioY4TLfbOiQGqJWWkQCVKfO4QsXoJ4ICAO1agk8P89eZdN6kaEAdYQzqUXHs8quVxo+SYT2EZL13fTcGDJ/RR1j4L6zYI5brW7i8NOH5JamUyo8hpPbuG7hvyDnSfgdbi84Erw0BKfH7A7dVJyUKRUdjwRyMOMbckHPj6Aa8P4GtX0CWk2hYjGho9KWhnqQmq8JrhNYXffPQ1bpvgFAX9KC3WmT2mJTpuMAcYmcD1AaTaWtDHrRX6/PzNmn1botEErum+GpoJtyhSkEoa2hlaRkgjc15G73v6c7i5inSsqST+DMkfIEGZs1x8B3qhmAH8E=“.

Address fields all changed to “Address” as well.

Help!!!

Apr 10, 2024 4:08 PM in response to xyz_1261

iPhone 15 Pro


Software Lags

  • when power on phone; to swipe up and key in passcode; the phone lags
  • When open Phone to launch keypad, it lags
  • When open contacts to search; the search bar goes missing


Calls (biggest issue)

  • when receiving call; or making out going calls; many a times the call can be picked up but the person on the other end isn’t able to hear. I can hear them (made a apple care report)


Battery

  • battery drains faster 


Apps

  • apps take a longer time (a few milliseconds) slower to load


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Issues after updating to iOS 17.4.1

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