Issues after updating to iOS 17.4.1

Hi Guys. After updating my iphone to the latest 17.4.1, i am facing several issues in the last 4-5 days,


  1. The contact poster of my contacts is not being displayed whenever i am making the call or receiving a call from them. It just shows a black background.
  2. The pedometer in iphone is not working properly. I go for a walk daily in the morning and the same distance before was shown around 4 Kms, now it is showing 2.5 or 3 Kms, and this issue is also consistent. There is something seriously wrong with the steps being counted.
  3. Battery drain has also increased by around 10-15% more than what it used to be. Even if my phone is sitting idle, it loses battery at a much faster rate than what was before.


I don't know if anyone else is facing these issues, but these issues are consistently there for me and are not resolved by restarting the phone (which i did several times).

iPhone 14

Posted on Apr 3, 2024 11:31 PM

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Posted on Apr 12, 2024 12:43 PM

SO FRUSTRATING. BUT I FOUND THE SOLUTION!! After reading this and another thread online I was able to fix it by re-downloading the update via iTunes with my phone plugged into a computer. The Genius Bar can do this as well, but it saved me a trip to do it myself even though they do not make it easy.


Download iTunes for your computer

Log in with your apple ID and your phone will give you codes for verification

After your phone is connected and shows under "devices" you will be able to reinstall the update

Click the tiny phone icon on the top left corner under the ribbon where it says "controls" and "account". The icon is next to the dropdown for "music, movies, tv shows, etc"

After you click the tiny phone icon you'll see the options to re-install the update and follow the process.


Hope this helps!!



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373 replies

Apr 10, 2024 8:31 PM in response to RomaxShinobi

Same thing happened to my family’s iphone (iphone 13) over night on 4/7 (Sun) after automatic ios 17.4.1. update. It looks like phone number was forced to be disconnected from the iPhone. Couldn’t sign in apple id, cause two factor verification sending passcode to the phone number. iPhone was useless only using home wifi. No phone call, no text, no face time. Verizon store can’t restore phone number for the iphone. After 5 hours staying at the store, finally verizon sent us a new iphone. Luckily, apple id was able to sign in. However, gmail still got locked out and there are so many things to restore for the new phone device. Verizon doesn’t figure out what is the reason for this problem. You need to go to your provider (verision, att, sprint, etc) and have them connect your phone number and iphone. If they can’t it is defective iphone and they should send you new iphone. It was a nightmare for 3 days.

Apr 10, 2024 11:53 PM in response to xyz_1261

Since updating my iPhone, the speaker quality has become excessively loud, even at low settings. When a contact calls, the pictures on the screen are shrunken and I am unable to access the menu because the phone keeps reverting to the home screen on its own. Additionally, there are instances where I try to answer calls, but they are abruptly disconnected.

Apr 11, 2024 12:06 AM in response to xyz_1261

Based on what I've seen since the release of iOS 17.4.1 this update has caused more widespread damage than any I've seen. The list of problems being reported that directly correlates to the installation of this update is staggering, literally too many to mention. Apple really has their work laid out for them to try and correct all of these different anomalies. There's millions of customers with various critical issues. I'm hoping that Apple will be able to come up with a stable update to address these problems very soon. If not their credibility may suffer irreparable damage.

Apr 11, 2024 1:27 AM in response to xyz_1261

I am experiencing tons of issues with new iOS update 17.4.1. Each time new version is installed matters seem to get worst. It’s ridiculous hiw many new bugs each version is introducing. My settings for major apps all erased. Can’t even upload or see my actual contacts on WhatsApp. My accounts all need to be reset can’t just sign in anymore. Are you not doing beta version first or testing upgrades before rolling out? I am seeing more issues with new iPhone 15 along with iOS updates.

Apr 11, 2024 5:22 AM in response to AlanBurton

I have to also agree with you, I have been with Apple For many years since the first roll out of the Apple Macintosh in the 80s. And i have to say these past year Apple has been having several serious issues with there products and these updates. These issues are damaging there known reputation for strong brand and reputation for creating high-quality and innovative products that has been both functional and aesthetically pleasing for many decades. I always say if steve jobs was still here we wont be having none of these issues.

Apr 11, 2024 8:06 AM in response to Appleuser244

Having the exact same issues right now. iMessage won't connect to my phone number, and even though there's a check mark next to my email, iMessage doesn't work on my email either. My cellular data doesn't work at all now as well. I've spoke to Apple Support and they said the spinning wheel next to your phone number should resolve within 24 hours after the update. Hopefully that's the case.

Apr 11, 2024 12:24 PM in response to xyz_1261

I scored a fun issue with this update that’s only appeared now! Went to check the time during the night and my screen wouldn’t work at all. Just full black but like the functions behind it would. Like I apparently managed to open it with faceID and open camera and take a photo, I tried turning it off and still nothing on the screen, but I felt the vibrate of it trying to turn off. Luckily screen came back after a few minutes.

Apr 11, 2024 2:26 PM in response to xyz_1261

Apple Cash will NOT transfer money to my bank account. When I click transfer to bank (either instant or 1-3 business days), the bottom menu that usually pops up to confirm the transfer.. bounces out for a second and goes back down. I’ve tried to catch it before it goes down and I can’t.. turned phone off twice, sent Apple cash to a friend with same software and hers operated correctly, deleted wallet, and now here I am.

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Issues after updating to iOS 17.4.1

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