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Issues after updating to iOS 17.4.1

Hi Guys. After updating my iphone to the latest 17.4.1, i am facing several issues in the last 4-5 days,


  1. The contact poster of my contacts is not being displayed whenever i am making the call or receiving a call from them. It just shows a black background.
  2. The pedometer in iphone is not working properly. I go for a walk daily in the morning and the same distance before was shown around 4 Kms, now it is showing 2.5 or 3 Kms, and this issue is also consistent. There is something seriously wrong with the steps being counted.
  3. Battery drain has also increased by around 10-15% more than what it used to be. Even if my phone is sitting idle, it loses battery at a much faster rate than what was before.


I don't know if anyone else is facing these issues, but these issues are consistently there for me and are not resolved by restarting the phone (which i did several times).

iPhone 14

Posted on Apr 3, 2024 11:31 PM

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Question marked as Top-ranking reply

Posted on Apr 9, 2024 8:27 PM

I have no data keeps saying cellular data not on even though it is, but doesn’t work. I can only use my phone with Wi-Fi


VERY FRUSTRATING!!

373 replies

Apr 14, 2024 8:45 AM in response to xyz_1261

Happy to report all issues resolved themselves after 3 days. I did follow up at genius bar as my appointment was on day 3 and they did a quick health check of phone and all good. They did say that this sort of thing can happen with upgrades and just turn phone off and leave for a bit usually sorts it out.

Apr 15, 2024 5:17 PM in response to xyz_1261

My Iphone worked perfectly with my new car’s carplay in Nov. 2023 when I first started using it and with every update thereafter I get frustrating random problems…prior to this sh-bomb 17.4.1 it was actually working again but now nothing really works great—certain apps won’t work right unless I am on cellular. I turned auto updates off after this update. I Might go back to Android this is my first Apple phone and I just don’t understand all the problems—hardware, software, sims…

Apr 18, 2024 11:45 PM in response to xyz_1261

Issues I’ve had after the update.

My phone was on charge while updating overnight, when I woke to My alarm, the screen was completely black and I couldn’t turn the alarm off nor could I open the phone as I usually would. Could still hear the key clicks but the screen wouldn’t illuminate. This ended up fixing itself in about an hour or so.

My audio is now not the same, with the volume right up can barely hear music playing.

my battery drains really fast, even typing this it’s drained 20% and the phone now shuts off at 10% which is now usually every hour because of the battery drainage.

do better apple!

Apr 21, 2024 8:47 PM in response to xyz_1261

since updating,

my imessage stopped working.I have tried restarting my phone and was going to turn mms messaging on and off, but further realization, i do not have a mms messaging switch in settings, i have also tried sending photos to other contacts that allow me to text and it comes up with the error message: imessage needs to be enabled to send this message, even though it is turned on.

Apr 24, 2024 5:48 PM in response to xyz_1261

After 17.4.1 update my incoming calls go right to VM, MMS messaging has been eliminated from my iPhone menu and does not work (cannot send group texts or images) and my battery does mid day. I worked with my carrier twice to reinstall eSIM - did not help. Talked to Apple rep who sent me back to my carrier :( This is a time suck trying to fix and very frustrating.

Apr 25, 2024 11:13 AM in response to AIRB0B

This is a self-help forum or ‘community’ where either we help one another solve issues or vent about them and hopefully Apple will take notice of the problems we are having. Don't expect too much, they are likely trying to resolve the issue in the next update OR will manage to break things further. I'm not going to rush in and will wait to find out if the next update is better or not because of what happened with this one.

Apr 28, 2024 11:15 AM in response to xyz_1261

After doing updating to IOS 17.4.1 my phone doesn't recognise my fingerprint and is not only that i can,t change my previous one and with the new safety i do mistake to press yes now i cant open anything because the first thing it asks me is my fingerprint. And with 200 attempts i do the phone tell me that protect it from stealing,. I am in panic i dont know what to do please help me


May 1, 2024 11:56 AM in response to xyz_1261

After updating my iPhone to iOS 17.4.1 I have big issues with my camera. When the zoom is on 1 , the picture is blurry. I even tried to reset my iPhone completely but didn’t help:( also the volume on my iTunes goes down all of sudden . I always loved apple but now I am very frustrated about these issues I am having with my iPhone since the update. I have been told in apple store that I will need to pay 300e for fixing my camera. Even though it’s not my fault !! The only thing I did was that I updated my iPhone to the newest iOS version. So much disappointment. Please fix this issue

May 10, 2024 3:54 AM in response to xyz_1261

Hello all,

I understand that you all are having issues with iOS 17.4.1, and you are not alone. I have suffered issues with cellular mobile data and other bugs. I have been able to find a solution to the Mobile Celluar but unable to find a solution to the other bugs.


  1. Reset Network Settings: All network settings are removed. In addition, the device name assigned in Settings > General > About is reset to “iPhone,” and manually trusted certificates (such as for websites) are changed to untrusted.
  2. You could attempt to Manually update your carrier settings on your iPhone or iPad - Apple Support


The Network reset worked on my iPhone and I have not had issues since. I hope this helps guys, if the error continues to occur I would take your device to your local Genius bar.


Take care,


Apr 22, 2024 11:37 PM in response to xyz_1261

I experienced this yesterday: -

  • The phone froze with a not moving loading sign when I was about to get into my phone desktop
  • Hard reset the phone at least 5x
  • Within the 5x my applications are not fully loaded and missing, most of the applications not working (image as attached)
  • Off for abit, then turn it back on and leave it for the 5th time only it kinda get back to normal

Apr 25, 2024 11:38 AM in response to lynnfromseal beach

lynnfromseal beach wrote:

This is a self-help forum or ‘community’ where either we help one another solve issues or vent about them and hopefully Apple will take notice of the problems we are having.

Apple doesn't read here in this user-to-user forum for feedback or suggestions. You can, however, let them know your thoughts here:


Product Feedback - Apple


If you need help directly from Apple, you can start with the Support link at the bottom left of every page of these forums.

Issues after updating to iOS 17.4.1

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