There are various issues on my iPhone since updating to iOS 17.4.1

This new updates seems to have too many bugs, instead of fix. Wi-Fi won’t work. None of the apps open, just keep getting black screen, phone overheating, draining battery faster than charging, can’t access shared iCloud pictures, can not FaceTime. Safari is just blank page. Restarted Wi-Fi, phone, apps, but NOTHING WORKS!!! Can’t surf at all, games are blank too…. Need immediate fix!!!!


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Posted on Apr 8, 2024 11:17 AM

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Posted on Apr 10, 2024 9:37 PM

This page may be some help (thanks to MrBill3):

If your iPhone won't turn on or is frozen - Apple Support


And sometimes typing in the issue you're facing to the search box will turn up solutions.


If you can get back into your phone, so to speak, 9to5Mac reported that Apple released a new version of 17.4.1, but it was only available through a computer. On a Mac, plug the phone into the computer, open a Finder window, and select your iPhone in the side bar. If the side panel isn't showing, go to the View menu and click Show Side Bar. On older Macs you may have to use iTunes, but it is similar. On a Windows computer I believe you either open iTunes or the Apple Devices app, but I'm not familiar with that setup.


Anyway, once you have done that, there should be a "page" for your phone. Choose General from the top row, and there will be a Check for Update button. From there you should be able to update your phone the newer version of 17.4.1.


I updated "over the air" to 17.4.1 and didn't see any problems. But when I saw the article I updated again and my phone went through the whole process, which seems to indicate that this is a different update. Since then it has worked fine, as far as I can see.


9to5Mac reports that the build number for the over-the-air update is 21E236, but the one through a computer is 21E237.

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Question marked as Top-ranking reply

Apr 10, 2024 9:37 PM in response to Chinguu

This page may be some help (thanks to MrBill3):

If your iPhone won't turn on or is frozen - Apple Support


And sometimes typing in the issue you're facing to the search box will turn up solutions.


If you can get back into your phone, so to speak, 9to5Mac reported that Apple released a new version of 17.4.1, but it was only available through a computer. On a Mac, plug the phone into the computer, open a Finder window, and select your iPhone in the side bar. If the side panel isn't showing, go to the View menu and click Show Side Bar. On older Macs you may have to use iTunes, but it is similar. On a Windows computer I believe you either open iTunes or the Apple Devices app, but I'm not familiar with that setup.


Anyway, once you have done that, there should be a "page" for your phone. Choose General from the top row, and there will be a Check for Update button. From there you should be able to update your phone the newer version of 17.4.1.


I updated "over the air" to 17.4.1 and didn't see any problems. But when I saw the article I updated again and my phone went through the whole process, which seems to indicate that this is a different update. Since then it has worked fine, as far as I can see.


9to5Mac reports that the build number for the over-the-air update is 21E236, but the one through a computer is 21E237.

Apr 12, 2024 7:50 AM in response to Seacoast918

I recommend this fix. It worked on my iPhone 12. Thank you abovdal !!


”If you can get back into your phone, so to speak, 9to5Mac reported that Apple released a new version of 17.4.1, but it was only available through a computer. On a Mac, plug the phone into the computer, open a Finder window, and select your iPhone in the side bar. If the side panel isn't showing, go to the View menu and click Show Side Bar. On older Macs you may have to use iTunes, but it is similar. On a Windows computer I believe you either open iTunes or the Apple Devices app, but I'm not familiar with that setup.


Anyway, once you have done that, there should be a "page" for your phone. Choose General from the top row, and there will be a Check for Update button. From there you should be able to update your phone the newer version of 17.4.1.


I updated "over the air" to 17.4.1 and didn't see any problems. But when I saw the article I updated again and my phone went through the whole process, which seems to indicate that this is a different update. Since then it has worked fine, as far as I can see.


9to5Mac reports that the build number for the over-the-air update is 21E236, but the one through a computer is 21E237.”

Apr 13, 2024 4:21 AM in response to Breezy_7089

You must first make a backup of the iPhone in iTunes. Next, unplug the sync cable.

Then you have to press and hold the on/off button and at the same time plug in the synchronization cable.

A computer and cable appear on the iPhone

On iTunes a message to start the restoration appears, you must start the restoration and follow the procedure

I think it's safest to do this with an Apple advisor.

Apr 12, 2024 7:51 PM in response to Chinguu

My understanding is any bug that occurs with an iOS update is often fixed with a forced (hard) restart. It fixed my airpod pairing issue immediately.

Here is how to do it. It’s different than powering down. try not to create much of a delay at all between pressing the first second and third button.


Force restart iPhone X and later, iPhone 8, or iPhone 8 Plus 

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button.


If this doesn’t work, you can call your local Apple Store or any Apple Store, and can walk you through it.

Apr 13, 2024 10:52 AM in response to lobsterghost1

THANK YOU Lobsterghost1!!!!

When I picked up my phone this morning after the iOS update to 17.4.1 happened on Friday, my phone screen was crazy looking! Some of the apps weren't showing but the notification numbers were still visible. When I clicked in the "blank" space where the app was, it opened but didn't stay there once I closed it. Then some apps wouldn't open at all; I couldn't find my saved bookmarks in Safari; my backup to restore from iCloud wasn't showing as an option... It was VERY FRUSTRATING and I wanted to cry!

I searched everywhere for info, help and suggestions, to no avail until I saw your message. The FORCE RESET returned my home screen buttons to normal and they appear to be working correctly so far. And the bookmarks tab is back where it needed to be as well. Yay!!

The 30 open tabs I had in Safari appear to be gone as well, but I can live with that. I found a tip that says if you press and hold on the plus sign like you're going to open a new tab, that will give you your recent tab history.

I wanted to share my experience with others and hope that it can help someone else like you helped me! :-)

Apr 14, 2024 11:17 AM in response to Chinguu

Yesterday, I had the same issue after update ios 17.4.1, my iPad air seemed like it was processing too much in the background and seized up. I tried the forced restart thing, and it helped a little. So I forced another restart, and another, 6 in total. And amazingly, my iPad is working super and fast now.


Apparently, don't stop with just one forced restart if your device is still sluggish or struggling after just one. It can't hurt to try more. 🤷🏼‍♀️

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There are various issues on my iPhone since updating to iOS 17.4.1

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