My new Macbook is slow

Every time I open my computer, the reload and back buttons are grey, and I can’t click on anything until at least 20 seconds later. I’ve had it last for a minute. It beachballs, and when I click on different tabs or try to open a new one it takes around 5-10 seconds. My text lags sometimes. My computer is relatively new, it’s a new model, and I got it straight from Apple. I’ve had it since around the middle of August and while I do use it quite a bit, it is not frequently enough for there to be this much of a problem. I've tried out etrecheck and it said the major problem was a heavy CPU usage, and a runaway user problem. I've not a clue what any of that means or how to fix it, so if someone does, I would greatly appreciate it if you could explain it to me! Thank you!

Posted on Apr 13, 2024 12:11 PM

Reply

Similar questions

6 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My new Macbook is slow

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.