Remote Management user keeps disappearing

In macOS Sonoma I activated Remote Management in System Settings/Sharing and added a user in 'Allow access for'. Selected the option 'Only these users' and gave this user all 'Options' available. Every time I close System Settings and open it again this user has disappeared. I cannot control the device from Apple Remote Desktop. It always tells me 'Access Denied'. If I try 'All users' it works. I tried deleting plist files from Library and user/Library but I cannot find a solution. Every time I add a user it disappears when I reopen the Remote Management settings. On 15 other devices I do not have this problem.

Posted on Apr 18, 2024 6:53 AM

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Posted on Jun 6, 2024 12:35 PM

Ran into the same issue but resolved it by using terminal to activate remote management for specific users. Followed the man page options from here:


https://ss64.com/mac/kickstart.html


Below is the command I used to turn on Remote management with all options enabled for the "Administrator" user account. Sticks after closing the settings app and sticks after a reboot.


sudo /System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/Resources/kickstart -activate -configure -access -on -users Administrator -privs -all -restart -agent -menu

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Jun 15, 2024 2:29 PM in response to MattKinNJ

Not sure how these threads are being organized, but in re: to my earlier post today about fixing it with three kickstart commands, here's what it looked like in the GUI (I'm not clicking anything in here anytime soon - and even dismissed it with the esc key!) after performing the first and second commands:

...and then after the third command (and the user no longer disappears - well, so far, but I'm not using the GUI for more than visual checks anytime soon either!):

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Remote Management user keeps disappearing

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