Apple News not connected to Internet but all else is

Started noticing this a week or two ago. It happens most often when I’m commuting on the bus. The connection drops sporadically—some days it’s fine, sometimes nothing at all. Data roaming is consistent for browsing and other apps. AT&T, fwiw.

Apple services aren’t what they used to be. Still expensive though.

Has Apple solve this problem with intermittent "No internet connection" message in the news app?

I noticed pictures would take a long time or just not show up as far back as November 2023, and just caulked it down to slow or busy internet or cellular, but never had the No internet connection message until May 2024.

Like everyone else, I have tried cellular only, internet only, and both. Everything is fine, even data heavy apps that use a lot of real time video.

Since Apple wants to charge a subscription to allow downloadable news stories (a message I have only recently notices), I can only assume that it is an Apple News App issue, and they have not worked out all the bugs yet.

I wonder if anyone with a paid Apple News subscription has the same "no internet connection" message?

I am getting very frustrated with Apple News not connecting to internet, when all other relevant apps on iPad have no problem connecting to internet. Also have issues with iCloud backup. Like so many other Apple users all these issues only started after 17.5.1, update. Have tried all suggestions to resolve these issues, nothing works. I feel like throwing this iPad away and getting a Samsung.

Apple must have seen all the communications relating to the problems to this update, yet they remain silent. Why? Are any others annoyed by their silence or as little people are we just expected to put up with an inferior product. I just want to enjoy a product I have paid to enjoy.

I have had this issue for at least a month. I’m guessing a little on when it started, but it’s probably closer to two months. It occurs on my iPhone and iPad. It has happened at home, on cellular, and at work (WiFi) - as well as other less frequented locations where I connect to WiFi. So it’s not device or network specific. Unless it’s an issue with my iCloud account, which based on this thread seems unlikely, it is an issue on Apple’s side with the app or communication layer. While it’s intermittent, it’s frequent enough that another month of this will be enough to make me downgrade from Apple Premier to a lower subscription level. I will make time to report to Apple (dreading making that time commitment) and if I get any new info I’ll share it here. Thanks to those that have posted.

Apple News doesn’t seem to be able to comment to internet or server or whatever. Other stuff is working or I wouldn’t be in this forum. Might as well cancel news subscription as I see it’s been an issue for a while.

having a similar issue, news will not work on wifi, but does on cellular data. other apple apps are also affected, app store will load but when i try and update i get a server connection error. issue is on iphone, ipad and macbook pro

all with most recent updates

I have no vpn.

this has never been an issue in the past and no settings have changed at my end or my ISP

remotegoat7 wrote:

The news issue mentioned in this thread is NOT resolved by changing to using google’s DNS service (as this posting suggests).

It apparently was resolved for the person you're replying to. Just because you have the same symptom doesn't mean you have the same problem. Different people in this thread may find their problem resolved by different things.

Ste S wrote:

Appears to be changes they brought to the app in Sonoma has borked it.

Then why aren't the forums awash in complaints? I've been using Sonoma since it was released and have never had a problem with News. I read it most days.

Do you have a VPN?

Apple News app thinks it cannot connect to the Internet even when there is a valid wifi connection with an ip address for my phone All other apps work and an okla speed test is giving me 4.7 mbps in both directions . This is a problem for a lot of people it seems . Please fix it Apple

No issue on Sonoma here with no VPN installed.

For you.

That's not a meaningful nor helpful data point for everyone actually experiencing the issue.

You can't prove something doesn't exist. That's epistemologically impossible.

I fear you have misunderstood my post and the intention behind it.

I was not trying to explain the problem, Apple developers are paid to do that, I’m not.

I also wasn’t dictating anything to to anyone, just trying to encourage as many people to contact Apple support directly.

My iPhone and iPad update automatically, 17.5.1 was the latest iOS available last night, it may well update tonight when I am asleep, with any luck that will sort the issue.

But whatever, I don’t mind trying to help people, but I have no interest in needless forum tail wagging.

.m. wrote:

No issue on Sonoma here with no VPN installed.

For you.

That's not a meaningful nor helpful data point for everyone actually experiencing the issue.

You can't prove something doesn't exist. That's epistemologically impossible.

There has not been an issue reported when using Sonoma on MacOS 14.6.1 when there has not been a VPN installed preventing access. If that is not the case for you, then please provide the details of your OS version and follow up by making sure you do not have any of the known categories of software that do conflict with the OS:

• Cleaners
• Optimizers
• AntiVirus

After that, if still no luck then provided the free EtreCheck report using the Additional Text option when posting. The report contains no personal information.

Using EtreCheck - Apple Community

Since 7am pst my three month trial Apple News app shows Choices of News and magazines but fails to download I get the msg

Apple News is not connected to the Internet Your feedback is most welcome

thanks I’m in downtown San Francisco area

September 3, 2024. iphone, ipad and another mac mini. Apple News+ works.

Macbook Pro. It vanished, had to unhide (is that a word) in applications folder.

App opens to start page but says "Not connected to internet". WTF.

I have posted before saying similar that for me it has absolutely nothing to with a vpn or Norton etc as I have never utilised either . The problem is definitely with the app but may have different effects depending on your configuration I guess