How to stop my brand new iPad Air M2 from over heating?

My brand new iPad Air M2 randomly gets hot


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Posted on May 28, 2024 2:16 AM

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Posted on May 28, 2024 3:29 AM

It is not unusual for an iPad to become warm when being used - more so when using some types of iPad case. High screen brightness and/or CPU intensive Apps will also create more heat.


The key point is that whilst your iPad may become very warm in normal use, the iPad should not become uncomfortably hot to handle. If your iPad is becoming too hot to hold, initially try a forced-restart - as this can clear an isolated software issue.


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




If the problem persists, try to correlate unexpected heating with specific Apps or tasks - as some poorly optimised Apps are known to lead to consistently higher chassis temperatures.


If you have any concerns, you should take your iPad along to the Genius Bar at your local Apple Store - where the technicians can examine and test your iPad for faults:

Genius Bar Reservation and Apple Support Options - Apple


Be aware that if purchased directly from Apple, in most countries/regions you have 14-days within which to unconditionally return the iPad for exchange or refund. If applicable, you might be best advised to act quickly - as upon expiry of the 14-day window of opportunity, remedy for faults will be handled as a warranty issue.

70 replies

Dec 10, 2024 5:25 PM in response to Jemk53

I have the same issue. Went to Apple Store and they factory reset it because they said the overheating is from the new update. Problem still persists on my iPad where it gets very hot when writing on just the notes app. Might have to return my iPad Air 11 inch M2 before Jan 8th to get a replacement one. But I fear it will be the same thing with a different one as well. I hope they make an update to fix the issue! Battery also drains a lot when writing on the notes app!

Sep 11, 2024 11:13 PM in response to WilliamHV

Okay folks - well, I followed through with testing out the recovery mode factory restore and completely set the new iPad up from scratch, to make sure it wasn’t something faulty in the backup I was restoring from.


Lo and behold - the problem persists. This means, as far as I can tell, the issue is (a) not device specific (as I have now replicated the issue on three separate devices, two which were the same model and one an iPad Air 4), and (b) the the issue is not related to a given user’s iCloud backup of their iPad.


Hopefully Apple solves this soon. Really kills the magic of the device.

Sep 12, 2024 10:18 AM in response to WilliamHV


So, you’ve restored your iPad as a new device and the problem still persists!!!

This might be absurd, but I think it’s possible that there’s an issue with your Apple ID causing overheating, Since you’ve menctioned that you could replicate the issue with multiple iPad models.

Now, it’s not normal for an iPad to overheat while using the notes app, perhaps you folks need to take it to an Apple Store or send it for replacement as the iPads can’t be repaired

Jun 9, 2024 11:42 PM in response to Jemk53

Hey, I bought the new iPad Air M2 (2024) three days ago and I had to take It back to the apple store yesterday because the Heat was Up to 40°C (I used a thermometre on It). I was writing on FreeForm app when this happened, so I dont think I overused it.


They gave me a new one. However, yesterday I was simply going through the settings/safari and the iPad was already kinda warm.....


I fear that there is a problem with this specific model...

Jul 25, 2024 8:11 AM in response to Jemk53

I have noticed this also . It does seem to be with particular application that is graphic intensive. What I find to be disappointing is that the same application does not cause overheating on a 2017 iPad. One would expect a newer more powerful chipset to have fewer issues with identical apps.

I have done a force restart and have made adjustments to the display to no avail.

It makes no difference whether the device is in a case or not. I think this is something Apple needs to address in an update

Aug 20, 2024 4:09 AM in response to Jemk53

Recently I had bought a new ipad air 13 inch (2024), The ipad is getting heated even on normal usage like the temperature goes till 40 degree Celsius, while writing on the notes app with sometimes getting stuck while writing. I had been using Ipad air 4 from last 4 year but I hadn't face this kind of issue earlier what a new gift apple had given with this new model and launch I hope apple takes it back and provides concession for the same. Or provide an software update which will stop this heating issue Immediately.

Jul 25, 2024 11:19 AM in response to jeffandjeff

I know WheeliNick and can guarantee he’s not a bot. In fact doing a forced restart is a know fix, but only in a few cases. The bottom line is it can’t hurt and has on a few occasions been known to fix issues.


Before you think I’m a bot, I’m a former Apple Retail Store Manager and use my real name. Search me on Facebook, Reddit, LinkedIn etc. I’ve got stories to tell you can’t even imagine. But this isn’t the time or place. 😀😀

Jun 24, 2024 8:29 AM in response to Jemk53

I bought ipad air M2 (2024) two weeks back and since day one it is showing me heating issues it gets so heat up that I don’t dare to touch it. I have to keep in front of Air conditioner and forget about using it while charging and apple pencil pro stops responding or gets delayed in performing the task.

since i have exams i can’t afford to loose a day sitting at the service centre.

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How to stop my brand new iPad Air M2 from over heating?

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