My brand new iPad Air M2 randomly gets hot
[Re-Titled by Moderator]
It is not unusual for an iPad to become warm when being used - more so when using some types of iPad case. High screen brightness and/or CPU intensive Apps will also create more heat.
The key point is that whilst your iPad may become very warm in normal use, the iPad should not become uncomfortably hot to handle. If your iPad is becoming too hot to hold, initially try a forced-restart - as this can clear an isolated software issue.
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
If the problem persists, try to correlate unexpected heating with specific Apps or tasks - as some poorly optimised Apps are known to lead to consistently higher chassis temperatures.
If you have any concerns, you should take your iPad along to the Genius Bar at your local Apple Store - where the technicians can examine and test your iPad for faults:
Genius Bar Reservation and Apple Support Options - Apple
Be aware that if purchased directly from Apple, in most countries/regions you have 14-days within which to unconditionally return the iPad for exchange or refund. If applicable, you might be best advised to act quickly - as upon expiry of the 14-day window of opportunity, remedy for faults will be handled as a warranty issue.
Hey everyone, facing the same issue even tho air m2 has that powerful chip haven’t thought it will get this hot near the front cam, might be possible if this can be fixed with the next s/w update but gotta say apple disappointed everyone with this hot rod
Forgot to mention battery drains too fast
I bought mine a month ago. It randomly gets too warm to even hold it with a case in both the front and back side of it on the side where the camera is and the Apple Pencil magnets too.
the battery drains super fast regardless of the task and it takes forever to charge.
It has nothing to do with force restarting or third party apps. And no it’s not normal for iPads to be to warm while reading a book, or browsing the internet, or anything for that matter. Even while on airplane mode this thing isn’t bearable to touch.
It’s same even with the official apple notes. I don’t use any other note taking app except Notes. Such a horrible experience. Heating issue is only happening with the Notes app to me, while other apps are fine. I am using this iPad Air M2 for 3 weeks but started facing this issue just 3 days ago even though I updated this iPad to the iPad OS 17.6 at the very first day when I received this. Can’t understand how this is happening out of the blue. This is happening even if you have just opened this app and not working on it, it’s in the background. Additionally, suddenly the battery performance just dropped my many times with all kinds of app, in very light use. I have set my AC temp at 16C still it’s unbearable. Ridiculous. Such an experience from such an expensive product from worlds one of the finest brand!!!!!!
Bought just week ago brand new iPad Air M2, and have the same issue, I am unable to work with this device, it's heatup during usage, and during the charging. And yes battery runs dry very fast. Amazing work apple. What should I do now?
Only had the iPad Air 2024 M2 chipset for a month and while watching YouTube videos the top of the screen and back with the magnet side almost became too hot to hold. There must be a serious issue with this model as I have never had this happen on iPad Air first gen. Took a while to cool down and see if it happens again.
Must remember to turn this unit off when travelling by air, you never know.
Manullascard488 wrote:
So, you’ve restored your iPad as a new device and the problem still persists!!!
This might be absurd, but I think it’s possible that there’s an issue with your Apple ID causing overheating,
Or, it's a hardware problem.
Just brought a brand new iPad Air m2 for my studies , especially for note taking but whenever I start taking notes on apple notes app or any other app it starts heating a lot near the camera region and eventually due to this I have to stop writing it is really very frustrating that such a new iPad with m2 is not able to handle notes app . I believe that it can be fixed with a software update but it seems like apple is ignoring such issues, what a disappointment APPLE!!! You guys better fix this as soon as possible.
I had a very similar experience. I've used my first-generation iPad Pro since 2018 and never encountered any heating issues. However, I recently bought a new iPad Air, and from day one, it became unbearably hot while using the Apple Notes app. It got so bad that I had to stop working and switch back to my older iPad.
As you mentioned, when purchasing a new model, we expect a higher standard of quality. Unfortunately, Apple has really disappointed me this time!
I had a very similar experience. I've used my first-generation iPad Pro since 2018 and never encountered any heating issues. However, I recently bought a new iPad Air, and from day one, it became unbearably hot while using the Apple Notes app. It got so bad that I had to stop working and switch back to my older iPad.
As you mentioned, when purchasing a new model, we expect a higher standard of quality.
Additionally, I faced the same issue with battery discharging so fast!
Unfortunately, Apple has really disappointed me this time!
I just set up my brand new iPad Air M2 manually as a new device since I don’t have a previous iPad and I’m not an iPhone user. My iPad is overheating with just watching a YouTube video or browsing safari.
Stop the presses for your news flash. Advanced cutting edge chips cause heat in devices that have no active cooling.
This thread is now 4 pages deep. Apple isn’t here and will never see your post or anyone else’s comments. What is your real goal here? Do you want assistance with the issue, is that your goal? Or what exactly are you here for?
lol is right. I get the concern and having expectations set high and being disappointed by a purchase. I’ve had the same experiences from time to time, but in an earlier time. I have an M1 iPad and within the next year will probably purchase an M4/M5 iPad. I use higher end software from Adobe and understand the limits of a passively cooled device.
I’m happy to help troubleshoot the issue, I’ve been there in more ways than one. I’m a former Apple Store Manager. The next move is yours.
There seem to be many individuals replying to this thread who come across as frustrated with the users experiencing this issue.
I do not believe that users who purchased a new, $600+ device which is advertised as having the ability to take notes should be blamed for “not understanding the limitations of the device.” Any reasonable person can deduce that out of the hundreds of millions of people who purchase an iPad, a great deal of them do not understand what is happening “under the hood,” and paid a premium to Apple to trust their R&D team so they they did not need to understand the intricacies of what is happening internally.
These users spent a great deal of their relative income on a device which they then found to be producing a level of heat which they are convinced is not to be expected from their new devices. They then search on the internet for a forum and find a “support” page on Apple’s website, and reasonably conclude (however wrong they may be) that by posting about their issue on this forum, it may lead to a solution for their perceived issue.
The vast majority of iPad owners are not, as surprising as this may be, computer engineers, software developers, former Apple Store employees, or even novices in the field of computer science. To these users, a $600–$1400 device which produces an amount of heat considerably higher than other devices they own when performing a function or task that was advertised as standard for the device is concerning and not to be expected, nor was it “obvious” to them that this would occur at the time of their purchasing a premium product. Many don’t even know what an SoC is, so ridiculing them for being surprised their premium device produces exceptional heat is actually more of a testament to the narrow mindedness of the ridiculer rather than the ridiculed.
It is also not surprising that users are coming here to report their issues, and asking Apple to fix them, even though those who are more experienced on the forum know that Apple mostly does not see these posts, nor are they likely to resolve this issue.
Please remain kind and remember that your expertise and elevated understanding obligate you to have greater patience and an increased responsibility to assist those tho do not know as much as you do or who do not possess your talents or knowledge. Subtle, thinly-veiled remarks of condescension against those less knowledgeable users posting in this forum is likely more useless than the posts themselves asking Apple to “pls fix,” in spite of Apple’s unlikeliness to do so.
Well, I ran into that heating issue while using freenotes, so I thought it might be a problem with the app itself, swithced to goodnotes and still had the same issue. Surprisingly, the official apple notes also has this problem.
My first iPad after a long wait, and yep, what a disappointment!
*I have iPad Air 13” M2
How to stop my brand new iPad Air M2 from over heating?
