How to stop my brand new iPad Air M2 from over heating?

My brand new iPad Air M2 randomly gets hot


[Re-Titled by Moderator]

Posted on May 28, 2024 2:16 AM

Reply
Question marked as Top-ranking reply

Posted on May 28, 2024 3:29 AM

It is not unusual for an iPad to become warm when being used - more so when using some types of iPad case. High screen brightness and/or CPU intensive Apps will also create more heat.


The key point is that whilst your iPad may become very warm in normal use, the iPad should not become uncomfortably hot to handle. If your iPad is becoming too hot to hold, initially try a forced-restart - as this can clear an isolated software issue.


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




If the problem persists, try to correlate unexpected heating with specific Apps or tasks - as some poorly optimised Apps are known to lead to consistently higher chassis temperatures.


If you have any concerns, you should take your iPad along to the Genius Bar at your local Apple Store - where the technicians can examine and test your iPad for faults:

Genius Bar Reservation and Apple Support Options - Apple


Be aware that if purchased directly from Apple, in most countries/regions you have 14-days within which to unconditionally return the iPad for exchange or refund. If applicable, you might be best advised to act quickly - as upon expiry of the 14-day window of opportunity, remedy for faults will be handled as a warranty issue.

70 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to stop my brand new iPad Air M2 from over heating?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.