Unable to text to Android phones

My iPhone 12 mini recently updated to 17.5.1 and now I cannot text to Android phones (including group chats with iPhones and Androids).


I noticed that I have a Primary and Personal number set up but they go to the same phone number. They both list “AT&T 58.0” as the Carrier, but the Primary number says “Not Available” next to “Network” whereas the Personal number says “AT&T” next to network.


Texting to Androids defaults to Primary even when I try to change it to Personal.


I have tried a forced restart (several times) and most of the other tips from this article (but not the network settings reset):


Has anyone else experienced this problem and successfully fixed it? If so, what did you do?


[Edited by Moderator]

iPhone 6s, iOS 14

Posted on May 30, 2024 8:57 AM

Reply
3 replies

May 30, 2024 3:04 PM in response to aschererchgo

aschererchgo wrote:

My iPhone 12 mini recently updated to 17.5.1 and now I cannot text to Android phones (including group chats with iPhones and Androids).

I noticed that I have a Primary and Personal number set up but they go to the same phone number. They both list “AT&T 58.0” as the Carrier, but the Primary number says “Not Available” next to “Network” whereas the Personal number says “AT&T” next to network.

Texting to Androids defaults to Primary even when I try to change it to Personal.

I have tried a forced restart (several times) and most of the other tips from this article (but not the network settings reset):

Has anyone else experienced this problem and successfully fixed it? If so, what did you do?

[Edited by Moderator]

talk to at&t

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Unable to text to Android phones

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