You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IOS 17.5.1 Problems

Phone was dandy until I did iOS 17.5.1 update last night. I just got off phone with Apple Technical Support, no solutions as of now. Here’s a list of problems now:

  1. Dropping WiFi A LOT throughout day, 5 min on, then off, repeat
  2. Turning off WiFi, still couldn’work online using 5G
  3. Text and email notifications not working at all, banners nor sound
  4. When WiFi was working during day, I’d send email to myself to check, emails sat in OutBox until I waited 5-10 min then I’d go back to OutBox and push it through a second time. It would then go through

Very concerned I’m not getting important incoming emails.

I haven’t even checked yet if my photos have been messed up like others are reporting (which 17.5.1 was supposed to fix from previous update that caused photo issues)


My internet company is not having issues. My phone provider Verizon isn’t having issues.


This must be iOS huge mistakes. Nothing is related to each other, the only common denominator is 17.5.1


[Edited by Moderator]


iPhone 14 Pro Max, iOS 17

Posted on May 30, 2024 5:43 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2024 7:21 AM

Yep same here, although I’m also having touch screen issues.

I’m constantly having to reboot my phone so that it works again.


[Edited by Moderator]


308 replies

Jun 3, 2024 12:21 AM in response to JBNV

Since updating to 17.5.1 I have been losing trades constantly! I was making profit earlier shorting BTC and after the update I am losing almost every short. I've called my exchange and they are having no issues. I'm also developing a rash under my armpits, but I can't be sure the update is causing this until I can roll back.

Jun 7, 2024 9:51 PM in response to JBNV

I'm having partial touchscreen insensitivity on my iPhone.


It began with one of the the iOS 17 updates on my iPhone SE 3rd Gen (currently on IOS 17.5.1). The touch doesn't register in an area vertically on the iPhone screen with a width of about a centimeter (on the left side of the screen)

it goes away by its own sometimes and sometimes after force restarting. It is unpredictable when it will happen next and has become a major issue with using the phone.


Anyone with similar issues?

Jun 7, 2024 9:21 AM in response to JBNV

With the last update my phone wouldn’t stop restarting throughout the day, waiting to see if this is fixed now. I was also having touch screen and voicemail issues where it wouldn’t recognize the touch and my voicemail would say I had voicemails but wouldn’t open the app when I clicked it. Hopefully this update doesn’t cause new problems and fixed the old ones 🤞

Jun 10, 2024 9:05 AM in response to JBNV

The 17.5.1 update has totally messed up my phone.

  • I can no longer send videos via messenger
  • I can not get my Garmin watch to connect with the fitness apps, they have been connected forever
  • I am missing contacts

I have shutdown my phone several times, that hasn't helped.

This will be my last iphone, when this contract is done I will be switching.

Every iphone update seems to have issues.


Jun 2, 2024 6:17 PM in response to JBNV

happened to me, i can’t even play mlbb for a week now, and network error keep appearing during the matchmaking and couldn't enter the game. since the customer service of the game sucks, i had to contact the apple support about the problem. everything was smooth so i had to blame our internet provider for being a suck ( villar moments 🤡 ). but when i was at my cousin's house with different internet provider, i tried to network testing in mlbb. the ping turned into red (435ms) so now i know that the issues is really the ios 17.5.1 update

Jun 4, 2024 12:24 AM in response to JBNV

What a wierd glitch 17.5.1 [on both iPhone 13 Pro & iPad Pro (2017)]...when I go to Content & Privacy Restrictions and 'allow' iTunes & App Store Purchases the Apple App Store flashes up on Home Screen (both iPhone & iPad) then disappears but sometimes it doesn't show at all. I keep tight Privacy access & limit App access to most of my phone/ipad features with manual permissions.

However when I 'STOP' my Content & Privacy Restrictions with every Privacy Setting accessible then this is when the Apple Store App reappears on Home Screen...even if it is 'not allowed' on the Settings.

What a crazy weakness when Apps are obviously hotting up for harvesting access to everything...control of privacy access should be greatest priority.

BTW I spent most of yesterday trying to fix this madness including a trip to local Genius Bar and told issue was glitch in Settings...wasted so much time resetting Settings to protect my Privacy. Duh !

Have sent this to Apple & awaiting call back today.


Jun 4, 2024 9:29 PM in response to JBNV

ever since i updated it i’ve noticed my camera especially being weird. it’s making this constant squeak like sound, almost like i’m shuffling, but i’ll be completely still and it still happens.

same with the visuals on my camera, it’s almost like it’s going constantly in and out of focus. also has this weird green line that pops up.

Jun 6, 2024 1:02 PM in response to JBNV

This is also happening to all of my IOS devices. iPhone 13, iPhone 11 and iPad Pro 2.

The WiFi network is constantly dropping and I have also run out of data on my iPhone as it normally always WiFi. My provider O2 has told me it is not their issue and I need to increase my monthly charge to get more data.


Apple needs to sort out this major BUG………..

Jun 7, 2024 9:02 AM in response to JBNV

All of my issues stemmed from Screen time settings. the following steps solved most of my issues:

Disable screentime completely (bottom of hte screen)

Open content & Privacy restrictions, allowed apps & features - and allow Siri.


For some reason, Siri had been disabled, and disappeared from my Settings menus - which meant that nothing else worked (like CarPlay, etc...) this seems to have resolved things (for now)


IOS 17.5.1 Problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.