IOS 17.5.1 Problems

Phone was dandy until I did iOS 17.5.1 update last night. I just got off phone with Apple Technical Support, no solutions as of now. Here’s a list of problems now:

  1. Dropping WiFi A LOT throughout day, 5 min on, then off, repeat
  2. Turning off WiFi, still couldn’work online using 5G
  3. Text and email notifications not working at all, banners nor sound
  4. When WiFi was working during day, I’d send email to myself to check, emails sat in OutBox until I waited 5-10 min then I’d go back to OutBox and push it through a second time. It would then go through

Very concerned I’m not getting important incoming emails.

I haven’t even checked yet if my photos have been messed up like others are reporting (which 17.5.1 was supposed to fix from previous update that caused photo issues)


My internet company is not having issues. My phone provider Verizon isn’t having issues.


This must be iOS huge mistakes. Nothing is related to each other, the only common denominator is 17.5.1


[Edited by Moderator]


iPhone 14 Pro Max, iOS 17

Posted on May 30, 2024 5:43 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2024 9:02 AM

All of my issues stemmed from Screen time settings. the following steps solved most of my issues:

Disable screentime completely (bottom of hte screen)

Open content & Privacy restrictions, allowed apps & features - and allow Siri.


For some reason, Siri had been disabled, and disappeared from my Settings menus - which meant that nothing else worked (like CarPlay, etc...) this seems to have resolved things (for now)


Similar questions

308 replies

Jun 3, 2024 8:06 AM in response to JBNV

Anyone having problems with bluetooth and car stereo sound? Up until the OS update, I connected via Bluetooth to my car stereo and was able to play my library of Apple Music. After the update, the bluetooth connects and I can see Apple Music playing but no sound. Same issue with the Sirius XM app. Radio and regular Sirius XM works fine.

Jun 3, 2024 12:31 PM in response to JBNV

I updated my 13Pro yesterday, and today I noticed that the Haptics (vibrate) only works on certain apps and sounds. My call ringtone only works half the time, so I rely on the vibration to alert me. Also, I noticed that the vibration suddenly doesn’t work on my iWatch SE. Any help in plain English for this old lady would be appreciated!

Jun 3, 2024 12:32 PM in response to JBNV

Iphone SE. Primarily touch screen problems - start typing a word, stops responding. Spent 10 minutes just trying to restart the phone as the screen would not respond.


Unacceptably poor performance! One would think there is adequate testing in place prior to release!


Submitted a bug report. I have not had an Apple brick before, but this is coming close to that.

Jun 3, 2024 1:09 PM in response to JBNV

I upgraded last night to 17.5.1 but now can’t turn IPad off. Tried Power+VolumeUp (my standard power-off) and screen goes blank but after about 20 seconds, it boots-up again, without option to power-down completely. Tried Volume, Volume, Power and same general thing (maybe different timing): it shows Apple logo and powers-up again, automatically. Tried Settings, General, Shut Down and, after a satisfying but deceptive shutter-style click, reveals that it’s still On. How do I get this to power-down? If it’s unplugged, I don’t want it to drain the battery. This is a pretty basic need.

Jun 3, 2024 2:14 PM in response to FormerlyMostlyHappyUser

So it seems that the problem is more nuanced than I originally thought. The problem described above (about turning iPad off) was encountered when iPad was plugged in. If I unplug the iPad, I can turn it off completely. However, to turn it back on you have to hold the Power button down for many seconds. This boot-up issue is only very slightly annoying. But the plugged-in Refuses-to-power-off problem is still annoying. I can’t see why Apple would design this into their product. Should shut down if it’s told to Shut Down, regardless of plug-in status.

Jun 3, 2024 2:36 PM in response to JBNV

Since IOS 17.5 and 17.5.1 updates Siri will no longer play my playlists. It’s not Apple Music, it’s my personal library. Every time I ask Siri to play or shuffle a playlist, the response is always the same “Looks like Apple Music can’t play that.” I’ve resorted to manually starting my music when I get in the car, and can’t change playlists while driving because of this problem.

Jun 3, 2024 4:22 PM in response to PrinceShane21

Yes!!!


I thought maybe I broke my phone? Or something else maybe a virus?? But this morning my phone randomly shut off and took about 15 mins to start back up, afterwards my face id wouldn’t work, i can’t access my camera in things like snapchat or insta, and on top of that my calendar doesn’t work at all! All of the things on my calendar are gone with no way of fixing it… i tried to add something to my cal and it said “this app does not have access to your calendar” and when i go to my settings there is no way to allow access (Same with camera/mic permissions)


I have no clue what to do!


Does anybody know what to do? Or can anyone provide an update?

Jun 3, 2024 8:21 PM in response to JBNV

Same here!! My phone is crashing all of a sudden.. cuts on and then cuts off .. went from 40% to 10% back to 40 and then back to 10.. I go to my settings, my phone shuts off.. the volume levels keep going up and down regardless of them actually being turned all the way up.. my phone was fine until this update.. Apple needs to fix this ASAP.. we pay a lot for these phones!!

Jun 3, 2024 10:44 PM in response to JBNV

Grrr I’m also having issues and I’m ******. Many of my apps don’t work or freeze, I can’t even load the App Store to check for updates! Is there a way to rollback the update? I’ve had an iPhone for 15 years now but I’m so frustrated with the poor camera quality and now a slew of issues that shouldn’t have happened and I’m seriously considering switching to an android as soon as this contract is over. Apple’s quality has gone down in recent years.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IOS 17.5.1 Problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.