You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IOS 17.5.1 Problems

Phone was dandy until I did iOS 17.5.1 update last night. I just got off phone with Apple Technical Support, no solutions as of now. Here’s a list of problems now:

  1. Dropping WiFi A LOT throughout day, 5 min on, then off, repeat
  2. Turning off WiFi, still couldn’work online using 5G
  3. Text and email notifications not working at all, banners nor sound
  4. When WiFi was working during day, I’d send email to myself to check, emails sat in OutBox until I waited 5-10 min then I’d go back to OutBox and push it through a second time. It would then go through

Very concerned I’m not getting important incoming emails.

I haven’t even checked yet if my photos have been messed up like others are reporting (which 17.5.1 was supposed to fix from previous update that caused photo issues)


My internet company is not having issues. My phone provider Verizon isn’t having issues.


This must be iOS huge mistakes. Nothing is related to each other, the only common denominator is 17.5.1


[Edited by Moderator]


iPhone 14 Pro Max, iOS 17

Posted on May 30, 2024 5:43 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2024 7:21 AM

Yep same here, although I’m also having touch screen issues.

I’m constantly having to reboot my phone so that it works again.


[Edited by Moderator]


308 replies

Jun 7, 2024 4:13 PM in response to JBNV

After 12 hours of google and reading discussion I finally found a solution. I did a factory reset without iCloud back up and my phone is back to normal. Can not back it up though guys… when I backed it up, it still had the update. Sucks I have to start from stretch on my phone again but at least I had lots of my contacts saved on google.

Jun 16, 2024 9:08 AM in response to JBNV

Cannot use iMessage with the new update. My daughter cannot either. I can’t even access iMessage in my settings. Sometimes when I open iMessage, a blank white screen appears. Other times, it’ll open the app, but it’s unresponsive. And there are other times that it will work, but only briefly. Please fix these issues!

Jun 6, 2024 9:06 PM in response to JBNV

this is such a headache. my issues are equally annoying although slightly different - after updating:

  1. most of my apps are greyed out & when I attempt to open they won't because I've "reached my time limit" - but I don't use screen time limits. and when I look at settings, it's not on. (I checked the VPN & that's not activated either)
  2. Siri has vanished from Setting menu. Where it used to say "Siri & Search" it now says "Face ID & passcode" ..???
  3. Siri has actually vanished altogether. (even tho when I search for it, it says I can find Siri under "Accessibility")
  4. when I got in the car, I got this "CarPlay not available. to use CarPlay, enable Siri in the settings on your iPhone" (which is how I discovered that Siri had gone missing ...



anyone having these issues?


IOS 17.5.1 Problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.