I just want to clear things out regarding this matter-- my phone got stolen from me during my way home. When I already got home, I learned that the thief already signed out the Find My on my stolen phone. I would like to ask if can I still use my Theft and Loss coverage?? btw I bought my phone last 2 weeks together with the insurance. Help me guys please!! It would be a big help to me. Thank youuu
boonkganggg Said:
"iPhone Theft Coverage: I just want to clear things out regarding this matter-- my phone got stolen from me during my way home. When I already got home, I learned that the thief already signed out the Find My on my stolen phone. I would like to ask if can I still use my Theft and Loss coverage?? btw I bought my phone last 2 weeks together with the insurance. Help me guys please!! It would be a big help to me. Thank youuu"
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Confirming iPhone Theft Coverage:
Go Through Apple:
To figure out if this applies to you, ask Apple Support what your options are from here.
Use this Link: iPhone Theft and Loss Claims - Official Apple Support
Contact Apple Support:
Troubleshooting a Hacked Apple ID:
I. Troubleshooting Forgotten Apple ID Credentials:
Use these Links:
II. Troubleshooting a Compromised Account:
Do Two Things:
A. Verify Your Devices:
Verify that you the devices logged in to your account or officially yours, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
B. Consider Modifying your Credentials:
Having been stollen, someone likey has your credentials. So, by all means, consider modifying them, starting with a new password.
C. Contact Apple Support:
Contact Apple Support, asking them to assist you with logging in to this account. The Apple ID would be an eMail address. Perform a trail & error login session with the Apple Rep, while on the phone with them, prior to ending the call. If need be, perform a screensharing session with them, so they can see this firsthand, form your perspective. See my user tip: Screenshare your iPhone with the Camera App Enabled to Easily Converse Over-the-Phone with Apple Support - User Tip
boonkganggg Said:
"iPhone Theft Coverage: I just want to clear things out regarding this matter-- my phone got stolen from me during my way home. When I already got home, I learned that the thief already signed out the Find My on my stolen phone. I would like to ask if can I still use my Theft and Loss coverage?? btw I bought my phone last 2 weeks together with the insurance. Help me guys please!! It would be a big help to me. Thank youuu"
-------
Confirming iPhone Theft Coverage:
Go Through Apple:
To figure out if this applies to you, ask Apple Support what your options are from here.
Use this Link: iPhone Theft and Loss Claims - Official Apple Support
Contact Apple Support:
Troubleshooting a Hacked Apple ID:
I. Troubleshooting Forgotten Apple ID Credentials:
Use these Links:
II. Troubleshooting a Compromised Account:
Do Two Things:
A. Verify Your Devices:
Verify that you the devices logged in to your account or officially yours, by using this link: Check your Apple ID Device List to See where you're Signed in - Apple Support
B. Consider Modifying your Credentials:
Having been stollen, someone likey has your credentials. So, by all means, consider modifying them, starting with a new password.
C. Contact Apple Support:
Contact Apple Support, asking them to assist you with logging in to this account. The Apple ID would be an eMail address. Perform a trail & error login session with the Apple Rep, while on the phone with them, prior to ending the call. If need be, perform a screensharing session with them, so they can see this firsthand, form your perspective. See my user tip: Screenshare your iPhone with the Camera App Enabled to Easily Converse Over-the-Phone with Apple Support - User Tip
thank you so much!! I think apple would be considerate enough in situations like this.
iPhone Theft Coverage
