I have a MacBook Pro running Sonoma 14.5. After filling out all the information in Settings for Wallet & Apple Pay, I am still unable to use Apple Pay at websites in Safari. When I try, a window pops up, and the Touch ID circle briefly appears then disappears. The only active button on that window is Cancel. I also have an iPhone and Apple Pay works fine there. What am I doing wrong?
MacBook Air 13″, macOS 14.5
I found a solution... removing Xcode and changing FileVault's status did nothing for me, and turning on Safe Mode made it work.
Then I realized I had a utility running on my Mac called Quickshade that allows me to dim all the displays I have connected to my Mac at the same time. (It's a software overlay that dims the video output of the entire GUI, but doesn't control the actual display hardware.) Anyway, this overlay appears to remove focus from the Apple Pay popup in any browser.
So when I quit Quickshade, Apple Pay works as expected.
It appears that any utility that messes with the GUI in this way will produce a similar problem.
After 7+ calls (some disconnected and Advisor did not call back) and passed between Mac and Apple Pay teams I FNALLY got it escalated to engineering. Will report what they say.
Put items in your shopping cart on Mac and go to your iPhone, open cart and checkout. Minor inconvenience, in my opinion. But obviously you may feel different. My wife does that all the time. She uses an old MacBook Pro that doesn’t support biometrics.
Do you have any other User accounts on your Mac, including multiple accounts for yourself?
Is it an Apple keyboard or third party?
OK, so if I have Xcode running, it behaves as if Safari didn't have focus.
When I enter safe mode Apple Pay on Safari works as intended across every site I visit (Apple, Belkin, 64Audio, etc) but when I return to non safe mode something seems to break Apple Pay again.
And.. if its not working.. if you move the window containing the pay details over your display.. will something ‚change‘?
So, where are you placing your thumb?
Other community members have commented that the encrypted data that File Vault uses is an issue. Thank you for sharing this tip!
Yes, Touch ID is enabled and I use it frequently. When I click on the Apple Pay icon in order to execute a transaction with a vendor within Safari, a window pops up and the Touch ID icon appears then immediately disappears without waiting for my "touch". The only option I have at that point is to cancel. Of course I can directly put in my credit card information, but then lose the benefits of Apple Pay.
Touch ID is enabled on my Mac, and I use it all the time. I just used it to access this community. When I click on an Apple Pay button to pay an on-line vendor, a window pops up and the Touch ID icon very briefly appears and disappears. I can only cancel at that point.
I am having these exact symptoms and it's a fresh install of Marcos Sonoma.
I'm on a 2024 MacBook Air 15 and it's honestly stumping me. Csrutil shows as enabled and full security in Mac security in recovery utilities.
I've followed the steps but still no success. I can add a card, but when I try to use Apple Pay in Safari, a window pops up and the Touch ID icon appears briefly before disappearing. My only option then is to cancel. I can enter my credit card information manually but I want to restore the Apple Pay functionality.
The problem isn't the ability to add cards to Apple wallet but the ability to use it in Safari.
As others have said that whenever they go to use Apple Pay in Safari it'll show the Apple Pay menu but at the bottom where the touch ID circle is at the bottom it'll say 'processing' then stop without any other prompts or my having pressed on touch ID. After 30 seconds it'll error out saying that it couldn't process the transaction. This is for Apple card and my personal CCs.
Is this on all websites or just one?
What specific model Mac and what OS?
Are you using an Apple Keyboard with biometrics or a third party keyboard?
Are you trying to authenticate using biometrics or an Apple iPhone or Apple Watch?
Apple Pay not working on my Mac
