You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Not able to activate barclays blue benefit of Plle TV+

I am trying to activate Apple tv+ subs with barclays blue rewards on Android. I follow all instructions sent by barclays. I get through the barclays site and onto Apple site (I am logged in, I have tried logging our and back in and it does not change ourcome) I get an error "the subscription could not be found"

Posted on Aug 1, 2024 10:44 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2024 6:02 AM

Exactly the same for me.

Thought this was a decent perk from Barclays, turns out its useless. Of course Apple don't want Android users to benefit! Seems like Apple have done Barclays over here!

I'm not de-registering the app, reinstlling on an iphone, sorting out this "benefit", then doing everything in reverse and watch it crash.

I don't even watch TV on my phone - I don't know why they couldn't just give you a code to put in your apple TV app after downloading - or is that too simple.

Instead, they ask you do it via the app, so they can say "X million's of people us enjoy our app" - then shut down another 20 branches.

Sad

5 replies
Question marked as Top-ranking reply

Sep 20, 2024 6:02 AM in response to amanda28o4

Exactly the same for me.

Thought this was a decent perk from Barclays, turns out its useless. Of course Apple don't want Android users to benefit! Seems like Apple have done Barclays over here!

I'm not de-registering the app, reinstlling on an iphone, sorting out this "benefit", then doing everything in reverse and watch it crash.

I don't even watch TV on my phone - I don't know why they couldn't just give you a code to put in your apple TV app after downloading - or is that too simple.

Instead, they ask you do it via the app, so they can say "X million's of people us enjoy our app" - then shut down another 20 branches.

Sad

Aug 2, 2024 4:50 AM in response to Paula025

Apple TV+ included with Blue Rewards and Premier - Barclays Bank


Apple TV+ subscription terms and conditions (PDF) - Barclays Bank


You will need a personal Apple ID account, to which this Apple TV+ subscription can be linked. An Apple ID account needs all the user information as asked, including a verified email address (respond to tests message for new addresses), and a valid payment method. Subscriptions through Apple require that the payment method supports automatic and periodical charges, even if you are in a free trial or as perk from another service.



FAQ #7: How do I activate my Apple TV subscriptions in Blue Rewards or Premier?
Go to your Blue Rewards or Premier benefits page in our app and tap on ‘Get Apple TV+’ to start your subscription.


How to enjoy Apple TV+ and MLS Season Pass
If you're Barclays Blue Rewards member or Premier customer, it's easy to start watching:
1. Open the Barclays app
2. Go to ‘Products’ and select ‘Blue Rewards’ or ‘Premier’
3. Select ‘Apple TV+'
4. Choose ‘Get Apple TV+’ or ‘Get MLS Season Pass’ and follow the steps

Video: 188590-2914320.mp4

[…]
➔ If you’re on an Android device, this part of the journey is slightly different.
When you tap ‘Get Apple TV+’ you’ll be sent to the Apple TV mobile webpage.
If you don’t have an account, tap ‘Sign up’.
Add your details and agree to the Terms and Conditions.
Then enter your Apple ID.
The first time you log in you’ll be sent a six-digit verification code to your mobile.
Enter it here and tap ‘Continue’.
You’ll now be taken to the Apple TV+ homepage where you can watch award-winning Apple Original series and films.


The redeem procedure is about the having the company that makes this offer, link an Apple ID account to this perk in their administration. Then they can inform Apple about this account having this new subscription service. It should be automated and fast.


If you need more assistance, then please consult with the Barclays Support staff or the Apple Support staff. While Apple Support can’t/​won’t circumvent the Barclays part of the redeem procedure for you, they would know more about the details of redeeming, and things that might not go as intended initially. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback). Good luck!

Sep 5, 2024 11:05 PM in response to Urquhart1244

I have redeemed the appletv+ offer through barclays with no issue, the part where I come unstuck is when it comes away from the barclays banking app all I get from Apple is a blank screen. I can't sign in anywhere with my apple id and the page dosent do anything if you refresh it. I can only assume it's because I'm using a Samsung phone? It's so frustrating paying extra for barclays blue rewards but not actually getting all the rewards!! Anyone with any advice would be gratefully recieved 🙂

Sep 5, 2024 11:36 PM in response to amanda28o4

If the redeem procedure was completed successfully:


Web access to Apple TV+ should be available at tv.apple.com on non-Apple mobile. The webpage would have a black bar along the top of the page, with a blue Sign In option at the right side. Use that to enter your Apple ID credentials.


Apple TV+ is best experienced on a TV screen from the Apple TV app among its smart apps, or from a TV-connected streaming device with the Apple TV app.

Get the Apple TV app or Apple TV+ app on your smart TV or streaming device - Apple Support

Watch on these smart TVs and third party streaming devices - Apple Support

All the ways to watch Apple TV+ and more - Apple Support

Apple TV app user guide for smart TVs and third party streaming devices - Apple Support

Not able to activate barclays blue benefit of Plle TV+

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.