icloud data isn't syncing after sequoia update

icloud data isn't syncing after sequoia update on iMac, restarted all Apple devices and let sit for 15/20mins after restart. Any ideas or anyone else having issues..?


Thanks in advance

Posted on Sep 20, 2024 1:47 AM

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Posted on Oct 13, 2024 7:01 AM

I was able to resolved it by signing out of my apple account and re login

21 replies

Nov 25, 2024 10:03 AM in response to The_Trouble_Shooter

I also have this problem on a brand new iMac 24 with M4, Seuqoia... icloud sync works for pictures but stops for icloud drive for documents, then it works smoothly a couple of days, when suddenly it turns up again. I spent more than an hour with the Appel Care support, all VPNs taken away, restart, reinstallation... Curiously, it works on MacBook air with the same account, but with Sonoma... So I guess it might be due to some bug to be resolved throuhg an update??

Dec 5, 2024 8:44 AM in response to Margarete16

My post from 11/22 is below for reference. My external backup (Western Digital) was able to resolve itself after the Sequoia up-date and I am able to extract my missing documents from it now. What pain in the neck, am only finding out what is missing as I look for documents. Before I posted on 11/22, I had signed out from Apple, from iCloud (after checking that nothing was there!) I do hope someone at Apple is paying attention.


Posted 11/22: Sequoia update 15.1.1 knocked out all my documents on my Mac Mini (M-2) and from the iCloud. Also changed settings, e.g. syncing Documents to iCloud and others. External back-up also seems to have been affected. At this stage, am at a loss how to get my documents back and would be grateful for some solid advice.

Feb 14, 2025 6:30 AM in response to The_Trouble_Shooter

I had the same issue I suppose when I upgraded to Sequoia 15.3. I signed out of my iCloud account and selected keeping the unsynced files on my local device. But when I signed back in, all of the unsynced files are lost. I am soooo disappointed at Apple about this issue.


I also did not get any warning that the files are not syncing properly when the issue happened in Jan. 2025.

Dec 10, 2024 11:41 AM in response to The_Trouble_Shooter

I recently updated to Sequoia 15.1.1 on my MacBook Pro and the iCloud Drive is not syncing. I have signed in and out of my apple account multiple times, removed and added back the device from my account and two IT techs at my workplace have looked at this and can’t find a solution. It doesn’t look like Apple has offered one in this thread either. Open to any suggestions!

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icloud data isn't syncing after sequoia update

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