iPhone 16 Pro Max shipment delayed

ambitious274 wrote:

How I ordered mine from Verizon and pre-ordered it at that on September 13th. Was told it would be here on the 20th . No phone came info say the order was placed nothing more nothing less. Now they told me today no one on Verizon has the iPhone 16pro max yet. The lies they tell. I’m just probably about to cancel the order. And return everything I bye for the phone . That came before it did . Sad this will Definitely be my last iPhone

So you’re blaming Apple for a phone you ordered, NOT from Apple, but from Verizon? Why you think this is Apple’s fault is a mystery. Your beef should be with Verizon. And if you think Verizon will honestly do better with another manufacturers phone, that too doesn’t make sense. You should be complaining to Verizon, not complaining on an Apple forum. You didn’t buy the phone from Apple.

Thomas_Rigamonti wrote:

Same, I ordered my iPhone 16 Pro Max on the 13th but slept in an hour (oops), ended up ordering at 9:00am EST instead of 8:00am EST. Mine is supposed to arrive on 2nd-7th Oct, this year is such a minor update, why’s there so much demand? Crazy.

It really isn't such a minor update, when you consider the only previous iPhone's which will be able to get ANY of the new Apple Intelligence features are iPhone 15 Pro and 15 Pro Max. That leaves a HUGE number of people out. Plus previous years haven't been what are super up-cycle's as there are millions upon millions still using iPhone 11, 12, 13 and 14, putting them in the perfect spot to upgrade this year.

I am in the same boat AT&T lied said it was shipping on Friday by two different reps. Never did now they said should be by month end. That moved back a week already. AT&T blames Apple and Apple blames AT&T. Simple fix is to actually communicate the truth and wait time for these phones. That would interfere with your marketing hype.

The part is my 13 pro is terrible shape broken port has been for two years and my battery is 77%. Finally was able to upgrade and order but didn’t expect to get a phone that will be dated six weeks.

At this point I wish I would have converted our family to Samsung Phones. This is a **** poor job by Apple and loyalists like me will remember.

I preordered mine on September 17th and it said it was supposed to be delivered by October 11th. I’ve called twice asking about the status now that it’s the 23rd of October and I am just told to wait since it hasn’t even been cleared for shipping. The latest date I was told was that it can take until November 20th.

did you order the phone on preorder day and was it a pro max? because i ordered mine on 13 sep at 2 pm but it says mine is going to delivered by 7 oct- 14oct

That just wrong I’ll get mine one month later! Never again

Mine was showing it was in Louisville Kentucky for clearance but now shows it’s in China and being delivered tomorrow so I don’t know what to think

Placed my order on 14th sept and it is still not shipped. Delivery date is 8th oct which is next week Tuesday. Tried contacting apple customer support but they are helpless and dont know when the phones going to deliver. This is just absurd on apples end honestly.

Lets hope mine delivers by Tuesday the customer support said it will ship today but didn't ship and when I contacted they said to wait another 2 business days for it to ship and we are sure it will ship. I don't know if I should trust them or not.

Well, it makes sense in a way. If they are unable to deliver phones, how will they make sales. Demand is high because supply is not existance.....

Mine says “please send your device back”for a replacement, but it was never received. The phone I bought was returned to Apple without explanation!

What a mess this people have!!

I am with others who bought the phone from the first minutes of buying the phone through the website. The phone that I bought is black and not this year’s color, so why was the delivery date delayed while others received it?

Wonder if given recent current events the government is being very careful before releasing electronics from China. Idk, shot in the dark. I just want my **** thousand dollar device. I’m guess it’ll come in waves, some of us will get them tomorrow and most next week.

WestsideWillie1126 wrote:

Exactly I got Black 16 Pro Max, and my watch came next day! But my phone has a shipping of Oct.17 and I ordered it September 17! It’s not even this years color! This is crazy!

Nothing crazy at all. Preorders opened for iPhone 16 models on Friday, September 13th, but you waited until the 17th to place your order? Most 16 Pro Max’s sold out within about an hour from the opening of preorders for people wanting one on Launch day. If you wanted on launch day, you should have gotten online at 5AM Pacific on the 13th to place your order.

According to one article I read, Apple sold more than 37 MILLION iPhone on the first day of preorders going live. It’s simply supply and demand.

Like others have said, I think it's an Apple failure. I own all Apple products and decades of loyal purchases. I pre ordered 2) Pro Max Terabyte phones from Verizon on 9/15 and expected delivery was today 9/30. No update sent. I called Verizon today and they have no ETA for delivery. Then I called the Apple 800 number and they have 1 of the phones 50 miles away and the other she said to just keep checking.

WTF! A Trillion dollar company launches a product and doesn't have at least all pre orders ready on time and doesn't communicate orders with it's customers or vendors.

Birthday commitments broken.

High demand yet the news is saying sales are way less than anticipated. And now Doc workers are on strike. Apple and the Service Providers should be giving us some rebates on accessories for the trouble of supporting them.