iPhone 16 Pro Max shipment delayed

Same. I ordered it on the day it came out and I still haven’t seen any kind of movement. My wife ordered a pro, 512GB, and got it within a week. Not sure what is going on, but if it doesnt move anywhere by the 16tg I may just cancel my order and keep my 14 Pro Max.

I ordered iPhone 16 pro max on September 14.

Fed x delivered the phone to my home September 30, 2 weeks EARLIER than the expected delivery date of October 11.

Why my experience was so vastly different from most is a mystery. It’s as if Apple has absolutely no control whatsoever over the process at all. Makes no sense at all.

I must've gotten lucky then. Preordered mine Sept 16th, waited...waited... on processing, then Oct 9th came, my bank was charged and on the 10th I received an email saying I would receive my package on the 11th (which I did). UPS was the carrier. I heard Fedex wasn't asking for signatures though and UPS actually asked me for a signature.

celine12 wrote:

see mine was order the 2nd of October and mine is estimated 24-31st so when I keep checking it’s still processing and today is the 17 so what the **** is going on talk to someone not helpful at all and just keep saying it bee there and they are sending it out in batches but I’m like you should have enough for everyone like what the **** im so mad and waiting I have everything and now my phone is still processing like when will it be shipped. I hate it

Your order will say Processing until just before it is being prepared to ship, followed by shipped. There is nothing wrong. Be patient. Today is the 17th. Your order is scheduled to arrive between the 24th and 31st. You'll see a process change about two days before your phone arrives and this is completely normal.

I ordered an iPhone 16 ProMax on 29th September 2024, and the expected delivery date was tagged as Oct 22 to Oct 29. Until yesterday, the order was shownith a description of "We've received your payment information and we're preparing your order."

However, when I checked today, the status is still processing, and the description says, "This item will take longer than usual to ship. As soon as it's ready, we will send you an update and prepare the shipment".

Anyone else experienced this or similar? Wondering if it'll get delivered as per the dates committed during the order. 🤔

I ordered mine on 9/13 with the expected arrival date of 9/20. It was also lost in transit. My replacement was due to arrive 3-4 weeks from 9/25 when the shipping investigation began. On 10/15 I got a notification that my order was due to arrive on 10/16. Surprisingly I did receive it on 10/16. When you receive your order, be sure to follow up on the transfer of Apple Care. I was told the same thing. However when I set up my phone, it said I had 60 days to add Apple Care.

Update for my order:

On 21st the status turned from processing to preparing to ship, next day shipped and this morning on 23rd I got a message from DHL regarding the delivery & I picked the phone from DHL service point before noon which is 2nd day of the committed estimated delivery period. It seems deliveries are being done to regions earlier than the estimated dates. However, your exact delivery date depends on the demand in the region especially by the local 3rd parties (which for sure ordered bulk quantities earlier than you…). If you feel worried, I recommend to ring the closest local Apple Store (I did…). The update/information you will get seems to be precise. Good luck for the people who are eagerly waiting for their brand new iPhones!

I went to Google, I am not the first person who that happened with. UPS employees have been stolen people’s iPhone.

it is such a nightmare for me now, I don’t wish that to anyone. I advised that you go pick up your phone instead of having it delivered by UPS.

apple should change delivery carrier.

While it’s true that fellow users can’t do anything, Apple has imposed restrictions on the deliveries that prohibit UPS from shifting them.

1. The signature can’t be digitally pre signed ahead of delivery
2. Deliveries can’t be manually scheduled or rescheduled.
3. Deliveries are being pushed for weekday only

When I discussed with UPS, they mentioned these were restrictions chosen by the sender Apple. I’m sure these are to prevent phone thefts but these complaints should surface. Users should have more flexibility about their delivery providers and options on orders.

From bad to worse.

The replacement order is estimated to arrive the end of October. Lesson learned: Pick up preorders at Apple Store instead of express delivery.

The tracking directly from UPS is probably the most current, but you can call the store you ordered the iPhone from - the Apple Store or whoever - and see if they can get any updated information.

This is the same with me—on the truck, out for delivery, then at 5:30 “…pending release…” very strange.

Mine did the same thing. It looked like it was only a few stops away from delivery. Seems weird that customs would flag it right before delivery?

WeathermanDavid wrote:

I still have not gone. Any updates on? When is it gonna ship?

No one here in this user-to-user forum can answer that for you.