iPhone 16 Pro Max shipment delayed

I ordered my iphone 16 pro max at 5AM PDT on september 13, initially it was supposed to arrive today, friday september 20. On "my orders", it still says that it´s friday september 20, but when I track it in UPS it says it will arrive on monday. Is there any way I can know for sure when it will arrive? Also, the package is currently 5 hours away from my location.


[Re-Titled by Moderator]

iPhone 16 Pro Max

Posted on Sep 20, 2024 8:00 AM

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Posted on Oct 13, 2024 2:23 PM

MKP_AK wrote:

To Whom it may concern,
I ordered my iPhone 16 Pro Max Desert Titanium September 13, first thing as I got up. Together with the iPhone 16 Pro Desert Titanium and the iPhone 16 Black, the latter two came in within a week. Then I ordered the AppleWatch 10 for my husband and it came in a few days ago, days within ordering. Yet my iPhone 16 Pro Max has been sitting at "from" status "label created" in Fort Worth, Texas. It is October 13 today! Nothing yet. I did all this work of ordering new devices and prepping and sending back old devices for credit for my family, and I don't have mine yet. What's up Apple?

You are NOT speaking with anyone from Apple here. This is a user to user only forum. As such we don't know what's up with your order or for that matter anything about your order.


You need to contact Apple directly for help. Since you are in the US, you can call Apple at: 800-MY-APPLE and make sure you know your order number.

238 replies

Sep 28, 2024 3:09 PM in response to Original21

Original21 wrote:

Overall, i agree with your comment. I still believe that this is being done intentionally by apple! To show that there is huge demand. Other than that, i really can see how what is happening is possible!

In what way could this POSSIBLY benefit Apple? Apple doesn't charge for an iPhone until the phone ships. Your assertion makes literally no sense at all.

Sep 29, 2024 11:43 PM in response to Fringe09

I got the same notification. My iPhone 16 pro was supposed to delivered Friday September 20, 2024 then got delayed and I received this message. And then on Monday, September 23. UPS notified me saying that the phone was finally out for delivery in my neighborhood with a time frame for delivery, which came and went. By the end of the business day all of a sudden I got a “no information available” update and that I can start a claim on my package. It’s been a week now and the phone is just MIA

Oct 1, 2024 8:51 AM in response to BryanhRPSGT

Your screenshot has been super helpful (I’ve been comparing your old tracking data to my ongoing tracking - with that being said, you might want to delete it depending on how much PPI a person can retrieve using a tracking number (I have no clue)). Anywho, mine is doing something similar. UPS says it’s still overseas while other data says it’s in Louisville. I’m keeping my fingers crossed for the later in hopes it arrives tomorrow rather than Friday.

Oct 2, 2024 5:32 PM in response to Melsgk

Placed my order on 14th sept and it is still not shipped. Delivery date is 8th oct which is next week Tuesday. Tried contacting apple customer support but they are helpless and dont know when the phones going to deliver. This is just absurd on apples end honestly.

Lets hope mine delivers by Tuesday the customer support said it will ship today but didn't ship and when I contacted they said to wait another 2 business days for it to ship and we are sure it will ship. I don't know if I should trust them or not.

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iPhone 16 Pro Max shipment delayed

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