iPhone 16 Pro Max shipment delayed

I ordered my iphone 16 pro max at 5AM PDT on september 13, initially it was supposed to arrive today, friday september 20. On "my orders", it still says that it´s friday september 20, but when I track it in UPS it says it will arrive on monday. Is there any way I can know for sure when it will arrive? Also, the package is currently 5 hours away from my location.


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iPhone 16 Pro Max

Posted on Sep 20, 2024 8:00 AM

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Posted on Oct 13, 2024 2:23 PM

MKP_AK wrote:

To Whom it may concern,
I ordered my iPhone 16 Pro Max Desert Titanium September 13, first thing as I got up. Together with the iPhone 16 Pro Desert Titanium and the iPhone 16 Black, the latter two came in within a week. Then I ordered the AppleWatch 10 for my husband and it came in a few days ago, days within ordering. Yet my iPhone 16 Pro Max has been sitting at "from" status "label created" in Fort Worth, Texas. It is October 13 today! Nothing yet. I did all this work of ordering new devices and prepping and sending back old devices for credit for my family, and I don't have mine yet. What's up Apple?

You are NOT speaking with anyone from Apple here. This is a user to user only forum. As such we don't know what's up with your order or for that matter anything about your order.


You need to contact Apple directly for help. Since you are in the US, you can call Apple at: 800-MY-APPLE and make sure you know your order number.

238 replies

Oct 25, 2024 9:36 AM in response to AKV_newiphone_user_293

I ordered my iphone on oct 2, if you have any clue when I will get my iphone. kindly comment


October 2 its moved from ordered to preparing.

Oct 22, money debited from my account and it moved to preparing for shipping

My delivery window is Oct 25 to Nov1, Today its oct 25, but till now i am not received tracking message.




Note : I am from Toronto, Canada

Oct 25, 2024 9:46 AM in response to AKV_newiphone_user_293

AKV_newiphone_user_293 wrote:

I ordered my iphone on oct 2, if you have any clue when I will get my iphone. kindly comment

October 2 its moved from ordered to preparing.
Oct 22, money debited from my account and it moved to preparing for shipping
My delivery window is Oct 25 to Nov1, Today its oct 25, but till now i am not received tracking message.

A "delivery window" means you may get it as early as October 25th but you may also get it on the 26th, the 27th, the 28th, the 29th, the 30th or November 1st.

Nov 5, 2024 9:01 AM in response to jaimefrommonterrey

i just wanted to know how long of a wait it is when preorder on sep 27 at 11:11am from bell mobile from canada for a iphone 16 pro max 1TB cuz i been waiting on a email and call from bell and stilled havent heard nothing from bell and its wanted to know why my pre order is taking this long cuz its now 11/5/24 how much longer do i need to wait on my order cuz my iphone 14 pro max when it first came out never token this long

Nov 5, 2024 9:10 AM in response to akatsukikiryu

akatsukikiryu wrote:

i just wanted to know how long of a wait it is when preorder on sep 27 at 11:11am from bell mobile from canada for a iphone 16 pro max 1TB cuz i been waiting on a email and call from bell and stilled havent heard nothing from bell and its wanted to know why my pre order is taking this long cuz its now 11/5/24 how much longer do i need to wait on my order cuz my iphone 14 pro max when it first came out never token this long

You realize this is not Bell Customer Support and no one here on this Apple hosted forum is associated with Bell.


You really need to be speaking with Bell about this.

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iPhone 16 Pro Max shipment delayed

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