iTunes 12.13.3.2 Crashing During iPhone 14 Restore on Windows 11 Pro

Anyone have any thoughts on how to handle the Bonjour LSA popups when installing iTunes from Apple and using a computer with Windows 11 24h2? Getting the popups isn’t a big thing every couple days or so but would be good to have some conclusion on how to address these popups. Maybe they will go away with future iTunes or Windows updates? I’m afraid to uninstall Bonjour itself to cause any other iTunes issues.

Yes, I have occasionally missed the steps to cancel the pop-up invitation to download and update iOS, then backup the iPhone, and then take the update; when I have forgotten, I have been anxious until the update was complete. However, updating with iTunes in the .exe version - see janfromfarum's post - worked when nothing else did for me, and I think others, and so I wouldn't say "never update" with iTunes.

And yes, avoiding laziness is surely good advice, in many ways.

The incompatibility between Apple product and Windows 11 has been infuriating lately. Apple Devices app is total junk (and this is putting it mildly) and iTunes installation has been a nightmare through Microsoft Store. What gives? Is it a Microsoft incompetency?

Hi. Thank you so, so, so, so, so, much for this fix. My update kept crashing iTunes about halfway every time and I was losing my mind because I thought I was going to lose all the wonderful photos of the most special people in my life that I (regrettably) did not make any backups of (never making that mistake again). I did some digging and thought I was most certainly doomed. But with the right phrasing in my web queries I came across this thread and the solution worked first try. I was so confident that it was not going to work, that I was going to have to live with this mistake forever. But sure enough, it did, and here I am with my first ever post to this community, to say thank. you. so. much. <3<3<3

Here I am January 2025 and the problem still exists.

Thank you to janfromfarum, AppleETR2007 and SomeoneKind

A combination of all of your teachings saved my day and I now have an updated and restored phone after 24 hours of trying to figure this out! I was dreading the thought of heading into the store.

I dont know how much or how big to thank you so I'll put ChatGPT to do it:

I want to extend my deepest and most heartfelt gratitude for your incredible support and guidance. Your generosity and selflessness in offering your time and expertise have made an immeasurable difference. You didn’t just help me—you uplifted and inspired me with your kindness, wisdom, and unwavering encouragement.

Your willingness to go above and beyond is a testament to your extraordinary character, and I am profoundly grateful to have had your support during such a pivotal moment. Thank you for being a beacon of light and for leaving a lasting impact on my journey. I will forever cherish your generosity and hope to one day mirror the same kindness you’ve shown me.

If you want a good suggestion: Forget about all related apple for windows. If you have an Apple device don't plug it to a Windows machine cause it freezes the device if you want to update. Use only the device to perform restorations.

I know that.

It's a very old custome i have each time a new iOS X version is released to perform a clean IOS install in all my devices in order to rule out issues.

Also when a new ios x.x is released i used to plug in to the PC in order to download the entire image on the phone and from there update the phone.

Trying to do that nowadays is a real PAIN, crashes and brickwall devices all the time, in both iTunes and the new 3 apps for windows 11.

LOL performing a clean ios install the cause of my problems, don't make me laugh.

I totally disagree at least regarding my first point.

About the second one yes it might not be necessary (just a personal habit).

Anyways i'm not be able to perform any of those anymore at least on a PC thanks to Apple....

psikofunkster wrote:

LOL performing a clean ios install the cause of my problems, don't make me laugh.

And yet, by your own description, it's a problem. Most people gave up updating their phones with a computer years ago. I haven't done a clean install in probably a decade. I haven't had an issue with an update in all of that time.

I totally disagree at least regarding my first point.

You're also free to hit yourself in the head with a two-by-four if you want. That doesn't mean it's necessary or useful.

Anyways i'm not be able to perform any of those anymore at least on a PC thanks to Apple....

Tell Apple:

Product Feedback - Apple

It sounds like you don't want to change an outdated habit even though it causes you problems but you do want to complain about it.

Because most of the people are lazy, that's their problem. If you have never had an issue with iOS CONGRATZ!!

Can you read or my english is not enough?

I can't do those two anymore even if i want to because apple apps for windows are a mess!!

psikofunkster wrote:

Because most of the people are lazy, that's their problem. If you have never had an issue with iOS CONGRATZ!!

Avoiding something that isn't necessary isn't "lazy." It's common sense.

I can't do those two anymore even if i want to because apple apps for windows are a mess!!

Then isn't it a great thing they are no longer necessary?

Yep still exists. I'm encountering it as I type this. I just finished uninstalling and reinstalling. And now restoring my iphone (more of an ipod since I only use it for music). And my progress bar is filling and itunes has not randomly crashed again.

It worked, the iTunes is not crashing out but got a new problem. It says "The iPhone "iPhone" could not be restored. An unknown error occured (53).

It stops in the mid percent of the loading/restoring. What should I do? pls help

It worked, the iTunes is not crashing out but got a new problem. It says "The iPhone "iPhone" could not be restored. An unknown error occured (53).

It stops in the mid percent of the loading/restoring. What should I do? pls help