CarPlay not working with iPhone 16 Pro

I upgraded my iPhone 12 Pro to a 16 Pro, and the new phone will not connect to my 2018 Mazda CX-5 with CarPlay. When I plug it in, it charges but makes no sign of connecting.

iPhone 16 Pro, iOS 18

Posted on Sep 24, 2024 9:34 AM

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Posted on Oct 5, 2024 7:16 PM

I had the same issue with my 2019 Toyota Avalon. I tried some cable adapters (both lighting and USB A) to convert one of the ends of the old cables I had. That failed miserably and didn’t work.

I bought an Anker USB-A A to USB-C cable for about $10 from Walmart. It comes with a cable wrap which is nice in the center console to keep things organized.


The new cable worked right away. CarPlay booted faster than ever before. No issues at all.

307 replies

Feb 24, 2025 5:55 AM in response to brianc407

I have the iPhone 16 Pro Max and experienced the same issue. I tried everything to get it working, including purchasing the Apple-branded Type C to Lightning adapter. Initially, it worked fine in my Jeep, but then it started freezing up. I had to unplug and plug it back in to reconnect.

After working with Apple Support, we performed a network reset on the device, and now it's working properly.

Steps to reset the network on your iPhone:

  1. Open the Settings app.
  2. Tap on General.
  3. Scroll down and select Transfer or Reset iPhone.
  4. Tap on Reset.
  5. Choose Reset Network Settings.
  6. Enter your passcode if prompted, then confirm the reset.


After the reset, your iPhone will restart, and you should re-enter your Wi-Fi passwords and reconnect to any Bluetooth devices.


Hope this helps someone out

Mar 20, 2025 3:54 AM in response to brianc407

I was at my wits end!! But another post said to get a Belkin data cable. I thought pfft just trying to sell a brand. But I had to do something. So I bought a data cable online (wasn’t a Belkin) and it actually worked!!! It was a fast data cable. Not just the charger. Hope that helps. Another person bought a CarPlay wireless adapter which worked for him. They are not cheap so I tried this first. Good luck

May 23, 2025 9:57 PM in response to brianc407

Thank you all for sharing all your solutions! I've been trying to figure this out for the past month and driving has been an absolute nightmare since this stopped working for me. I tried everything and nothing worked! I even went to the Apple Store today and met with someone at the Genius Bar who basically told me to be patient and wait until Apple fixed the problem. I must say, I tried this as a last resort and disabling Apple Intelligence finally worked for me! I disabled Apple Intelligence in the settings, restarted my phone and once I plugged in my phone to the car this time, CarPlay started to work seamlessly!

Oct 6, 2024 10:22 AM in response to brianc407

I have a Volkswagen Tiguan (2019) and Jetta (2018) and could not get my iPhone 16 Max Pro to connect. Based on all the suggestions I found online this is what I did to fix it:


I ordered a usb-a to usb-c data transfer cord. Apparently some charging cords only charge and do not transfer data. 🤷🏻‍♀️


I went into settings on my iPhone and then Content & Privacy restrictions and turned off CarPlay and turned off my iPhone and switched it back on.


I went into my car and deleted all existing phone connection. Then on my iPhone went into my bluetooth settings, located my car connection and hit “forgot this device”.


I then went into settings on my iPhone and then Content & Privacy restrictions and turned on CarPlay and turned off my iPhone and switched it back on.


I then added my iPhone to my car via Bluetooth first and then plugged my phone in with the cord I purchased and it worked.

Oct 23, 2024 12:24 PM in response to brianc407

I had the same and have managed to resolve it by trying a different cable. It seems some USB to USB-C are charge-capable only. If you have only just switched from a lightning type iPhone to the 16 which is obviously now USB-C, you may not have experienced this issue before now, but CarPlay requires a data-capable cable. The likelihood is it is not your phone or your car that is the problem! Also check your content and privacy settings to ensure CarPlay is enabled. Good luck 🤞

Jan 31, 2025 4:53 AM in response to brianc407

I had the same problem on Mazda 2019 bp. iPhone 15 worked on a data cable (non-original), but not iPhone 16. Okay…I tried: 1) Turn on/off privacy. Restart the device, forget the device. Didn't help me. 2) I went to the settings of the auto-connection settings - Smartphone connection settings - Car play settings. And I saw that the new device SE Milord 16 - always off. I clicked next - connection status - always on. And yes!!! It worked.From Ru with love.

P.s I have no idea why the photo loaded like that, although I took it in the normal position.

Oct 10, 2024 10:59 AM in response to brianc407

I had the same problem with my Honda Accord. All I needed was an Apple USB-C to Lightning adapter for my old cord. This was after I bought a new (non Apple) USB C to USB A cord that didn’t work. The Apple Store salesperson explained that some cords will only charge but not carry data. My Honda’s Car Play prompted me if I wanted to use the new phone with Car Play. Works fine now.

Oct 20, 2024 8:44 AM in response to anthvar

Yes my Mercedes too only has USB-A inputs thus I had to buy the USB-A to USB-C Adapter from the Apple Store.

USB-C to USB Adapter - Apple. Separately -- I went to my internal Mercedes Infotainment center, and to "Systems" and completely reset the infotainment center to its default settings. Using the same cable (data plus charging) that I knew worked earlier for Apple CarPlay, but now with the new USB-A to USB-C adapter attached, and after having rebooted the infotainment system to default setting then attached my new iPhone 16 Pro to the system and it then did recognize the new phone and I was able to proceed to set up the new phone. The only real downside is that one will need to completely set up all the other in-vehicle settings that one wants inside the vehicle but that only took me just a few minutes to re-establish. I hope this works for you.

Oct 24, 2024 8:21 PM in response to brianc407

Somewhat ashamed to say I spent hours trying to connect my iPhone 16 Pro for CarPlay to my '21 Toyota Tacoma. I went over all the settings, tried it with Bluetooth and also with hardwire. It didn't work even though it had worked just fine with my iPhone 13. It was so frustrating! Then it dawned on me to use the USB A to USB C that Toyota supplied with the truck. It worked easy peasy. Save yourself time and make sure you have a good cord.

Oct 31, 2024 6:09 AM in response to brianc407

OP here. Mine finally works. After trying all of the tips in this thread, and multiple different cables, I threw a hail mary pass and bought a cable from Mazda that they said meets the data requirements of their infotainment system, and it works now. Even Apple-branded cables didn’t work (I tried USB A to C, and USB to Lightning with a Lightning to USB-C adapter). USB is a “standard” is it not? How can there be such variability in performance?

Nov 5, 2024 3:21 PM in response to brianc407

It sounds frustrating! Since your iPhone charges but doesn't connect to CarPlay, try these steps:

  1. Check for Updates: Ensure both your iPhone and your Mazda's infotainment system have the latest software updates.
  2. Try a Different Cable: Sometimes, a different USB cable solves connectivity issues, especially if the original cable shows wear.
  3. Enable CarPlay: Go to Settings > General > CarPlay on your iPhone to see if your Mazda appears on the list. If not, reset CarPlay settings.
  4. Restart Both Devices: Reboot your iPhone and turn your car's system off and on.

If none of these work, Mazda support might have specific troubleshooting steps.

CarPlay not working with iPhone 16 Pro

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