CarPlay not working with iPhone 16 Pro

I upgraded my iPhone 12 Pro to a 16 Pro, and the new phone will not connect to my 2018 Mazda CX-5 with CarPlay. When I plug it in, it charges but makes no sign of connecting.

iPhone 16 Pro, iOS 18

Posted on Sep 24, 2024 9:34 AM

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Posted on Oct 5, 2024 7:16 PM

I had the same issue with my 2019 Toyota Avalon. I tried some cable adapters (both lighting and USB A) to convert one of the ends of the old cables I had. That failed miserably and didn’t work.

I bought an Anker USB-A A to USB-C cable for about $10 from Walmart. It comes with a cable wrap which is nice in the center console to keep things organized.


The new cable worked right away. CarPlay booted faster than ever before. No issues at all.

307 replies

Nov 6, 2024 5:03 PM in response to brianc407

Okay as others have said, it’s the cable. Wife upgraded phones from a iPhone 13 pro max to a 16 pro max. Can’t use the old lightning cable bc the 16 is a usb-c. Thought we could just use a usb-a/usb-c cable to go from the 2021 Rav 4 to the new iPhone 16. NOPE. Nothing worked. No amount of presets or resets or settings. It will CHARGE but it will not activate CarPlay. THE ONLY thing that made CarPlay work was: using the OLD usb-a/lightning cable with a usb-c/lightning ADAPTER. $30 at Best Buy. It IMMEDIATELY worked.


so. Save your old usb-a lightning cable, get a $30 usb-c/lightning adapter, plug in your new iPhone 16 using both the old cable and the new adapter to go from the car’s usb-a to lightning, then from lightning to usb-c to phone. It literally worked the 1st time, after I spent the better part of a day researching stuff on the internet and YouTube that did not work or did not apply to my models. I don’t know or care how to fix the Bluetooth pairing. I just need CarPlay to WORK when she PLUGS IT IN and it DOES now.

Nov 12, 2024 4:06 PM in response to brianc407

I just got an Iphone16pro and had difficult getting my carplay to operate on my 2018 Camry. My previous Iphone 13 was functioning with no problem. I tried to tinker with the settings that was suggested above with no success and initially had the new phone connected to the car using the old cable with a usbc adaptor. It started to work the minute I changed the cable to a seamless USB to USBc cable. It was a connection/hardware issue. Hopefully this helps some of you.

Nov 13, 2024 10:58 AM in response to brianc407

took delivery 2 days ago and had the same problem.

simple fix really, unlike other iPhones the iPhone 16 will not work with a standard charging cable, it only charges the phone but cannot carry any date to the car.

Ordered a USB to USB-C data transfer cable £4.99 from Amazon and now work fine. Amazon advertise a charging cable and a charging data transfer cable make sure you order that one. They both look the same so if you have a old cable to charge you old phone it probably won’t work


Jul 7, 2025 5:43 PM in response to brianc407

I have a RAV4 and recently upgraded to an iPhone 16 with IOS 18.1.1 and was having the same issue. I tried some of the suggestions here with phone settings but decided to go with a data transfer and charging cord and it worked immediately. I got this one at Walmart for $6 rather than paying ridiculous Apple prices for one. This was in the auto section so it’s obviously an issue. Whatever cord you buy, be sure it doesn’t just charge but also transfers data. That seems to be the key. I’m guessing USB-C cords don’t automatically do both like lightening cords. I wonder how many landfills are polluted with old cords because Apple and other electronic companies want to find ways to make more money by creating new cords and charging a fortune for them. Does Apple claim to be an environmentally friendly company? I hope not.


[Edited by Moderator]

Jul 12, 2025 2:19 PM in response to brianc407

I had the same problem: IPhone 16 in a Sienna 16. The issue is the cable, nothing else. I switched to one that can transfer data, not just charge the phone, and it worked, after also turning on „Apple Intelligence and Siri“ in Settings ( really? I just want to see the Google map on my display, not be exposed by that dumb „Apple Intelligence“. Didn’t see a way to do it without it. Sigh. )

Sep 24, 2024 10:07 AM in response to brianc407

The Bluetooth in the car may not be multi-link meaning that you cannot have controls designed for dialing and accessing contacts connected to your phone and concurrently allowing a Bluetooth Car Play connection. Review the CX-5 owners manual and check with the Mazda Service department to determine if Mazda has released a CarPlay firmware update for your vehicle, or if the Mazda CarPlay implementation in 2018 is not compatible with CarPlay in iOS 18.

Oct 4, 2024 8:13 AM in response to brianc407

OP update (2018 Mazda CX-5). I found that the cable I had borrowed from another device in my home was one of those that provide power but not data.


So CarPlay “works” now. But very oddly. I’ve seen this pattern repeat for the past three days:


  1. Plug it in and nav comes up, but no music. A few seconds later, “mobile device error” pops up on the car and it disconnects.
  2. Unplug/plug it back in. Nav comes up, and music starts playing out of my phone’s speaker instead of the car’s sound system.
  3. Unplug/plug it back in. Nav and music come on, but the music sounds tinny, like I have an old transistor radio sitting on my dash.
  4. Give up and leave it like that. Five minutes into the drive, the music cuts out for 2-3 seconds then resumes using the full sound system. All is fine after that.


It’s so bizarre, and completely repeatable. You would think it would either work or not work.


[Edited by Moderator]

Oct 28, 2024 1:48 PM in response to brianc407

I had this same problem and doing a "Reset to factory settings" on the car radio is what fixed it for me.

I have three GM vehicles (two 2017 Chevy Cruzes and a 2019 Chevy Traverse) that I had been using with my iPhone XR via CarPlay for years. When I upgraded to an iPhone16 Pro the Traverse and one of the Cruzes worked immediately, but the second Cruze wouldn't recognize the phone via CarPlay no matter what I did. After two days of fiddling I finally did "Reset to factory settings" after which it instantly recognized the new phone.

CarPlay not working with iPhone 16 Pro

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